Project Success Manager

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Job Title: Project Success Manager (Construction Technology)

Location: London / Hybrid (UK & Ireland Travel)
The Company:

* A leading European construction technology provider delivering digital solutions that transform project delivery across the built environment.

* Established presence across major contractors, developers, and fit-out specialists, supporting complex residential and commercial projects.

* Experiencing significant UK growth, with a strong customer base already in place and a clear land-and-expand strategy.

* Highly collaborative environment where customer success, operational adoption, and real project outcomes drive expansion rather than traditional sales.
The Role:

* Act as the key driver of on-site adoption and operational success across strategic UK accounts, ensuring the platform becomes embedded in day-to-day project delivery.

* Work directly with project teams (site, commercial, and delivery stakeholders) to standardise workflows, improve quality processes, and digitise construction coordination.

* Partner closely with Solutions Specialists and technical teams to translate real project challenges into practical, scalable usage.

* Focus on deepening engagement within existing customers rather than new business - preparing the ground for long-term expansion.

* Spend significant time on live construction projects across the UK & Ireland, influencing behaviours, supporting change management, and demonstrating measurable value.
The Requirements:

* Background within construction delivery - e.g. Project Manager, Site Manager, Package Manager, Quality Manager, or similar - with circa 3-6 years' experience on projects.

* First-hand understanding of the realities of site coordination, programme pressure, and project workflows.

* Passion for how technology can improve construction - someone motivated by changing the status quo, not maintaining it.

* Experience using construction software such as digital field tools, CDE platforms, QA/snagging solutions, or project controls technology (user-side experience essential).

* Comfortable engaging multiple stakeholders on-site and confidently leading conversations around process change and operational improvement.

* Proactive, solutions-oriented mindset with empathy for project teams navigating transformation.

* Willingness to travel regularly to projects across the UK & Ireland (hybrid working with minimal office requirement).
The Process:

* 1st: Introductory video interview (experience, mindset, and approach to construction transformation).

* 2nd: Deep-dive discussion with regional leadership focused on project experience and problem-solving scenarios.

* 3rd: Final interview exploring stakeholder engagement style and alignment to long-term customer success strategy.

*Rates depend on experience and client requirements