Project Manager (IT Projects)

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At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.

By "Connecting Convenience" across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as Gas Buddy. We're a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview

Our Project Managers are part of our direct link to our customers. They partner with our customers to manage the implementation of PDI systems and solutions in their businesses. Our professional services team is responsible for helping each customer realize the ROI on our products through streamlined, best-practice business processes. Our product suite offers a vast array of capabilities, and the professional services team is there to help the customers put those capabilities into action.

Key Responsibilities

• Use disciplined project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex PDI products to solve customer business needs
• Project budget management including forecasting revenue and billing.
• Scoping and estimation of effort required for small and medium implementation projects
• Developing detailed project plans to guide clients, staff members and project teams. Project plans are living documents that the Project Manager will continually revise based on changing needs and requirements
• Identifying and assigning project tasks based on the skill sets, experience and strengths of staff members
• Monitoring project performance to ensure timely delivery
• Compiling and submitting project status reports to clients, management and other stakeholders
• Working effectively with relevant stakeholders for efficient project implementation
• Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders
• Provide excellent high-touch customer service, building strong relationships and ensuring that each customer is a reference
• Understand from a high level, the technical aspects of PDI's software, including application architecture and infrastructure
• Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule

Qualifications

• Project management experience exhibited by working independently on projects
• Working knowledge of project management software tools such as Microsoft Excel, SmartSheets and other relevant applications
• Excellent analytical and problem-solving skills
• Excellent customer relationship and interpersonal skills
• Ability to work under pressure and make hard decisions required to achieve project objectives
• Requires strong written and verbal communication skills
• Ability to independently work as a contributing member in a high-paced and focused team
• Ability to multi-task and prioritize tasks with competing deadlines
• Ability to socialize ideas and influence decisions without direct authority
• Industry knowledge and experience in the forecourt and convenience markets
• Experience working with the PDI Fuel Pricing software a benefit but not a requirement
• Please note you will be required to travel up to 25% of the time
• There is a currently a hybrid working arrangement where you are expected to be in the office 3 days every week (Tuesdays/ Wednesdays/ Thursdays)

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.