Project Manager, Customer Operations

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Job Title: Project Manager, Customer Operations

Location: Ideally Telford

Mission:

Schneider Electric has an exciting opportunity for the right person to join our team as a Project Manager where your role will be to lead and deliver various sized projects. This role will report within our PMO (Project Management Office) and will ideally be based in our Telford office. You work well with teams and stakeholders, can successfully drive change across a business, always have the customer in mind and will be responsible to deliver key projects that enable and evolve our business forward. Projects and portfolios scope may cover global, regional and country level.

Key Responsibilities:

• Prioritise projects within the PMO against a given set of criteria
• Lead & manage the project from initiation phase through to project close and handover to end user
• Develop and implement a management plan for the project
• Leading and motivate the project delivery team
• Manage the risks and associated mitigation plans, issues and changes on the project
• Monitor progress against plan, and take appropriate action if required
• Managing the project budget and key performance indicators
• Responsible for arranging all key decision gate reviews in line with the SE project delivery framework
• Animate all project communications with the team, stakeholders, sponsor and project Steering Committee
• Manage the interface between Schneider Electric Digital organisation, 3rd party developers and the project team
• Assumes ownership of the coordination of resources, both within the PMO and wider business to ensure a successful project deployment
• Manage the relationship with all stakeholders

Skills and Attributes:

• Mastery of project management and other software tools (MS Excel, MS Project, Teams)
• You have an engineering, project management or related degree (Prince2, MSP or other project management accreditation would be beneficial)
• You have around 3 - 5 years of project management experience and be able to demonstrate a strong track record in delivering technical or complex change management projects (SAP, SalesForce.com, etc would be beneficial)
• Comfortable and experienced in utilising either waterfall and/or agile project management methodologies
• You have excellent communication skills and be able to influence your key stakeholders

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

We are proudly participating in the Disability Confident Program offering support to people in the workplace who considers themselves living with a disability.

What we offer you:

Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Why us?

At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your Meaningful, Inclusive and Empowered career at Schneider Electric.

€34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.