Project Manager & Business Operations Support
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Project Manger and Business Operations Support
Worldwide Events
Borough, Southwark
Role type: Contract
Salary: Competitive
Are you passionate about creating memorable experiences at international events?
The Opportunity
We're seeking a highly organised and proactive Project Manager to support our AI and Business Operations teams as we accelerate our journey to agentify the business and unlock unique efficiencies through AI-driven solutions. This role will provide structured project management and operational support across Systems & Innovation, IT, and People functions, helping streamline workflows, improve cross-functional coordination, and enable senior leaders to focus on strategic initiatives including AI integration, CRM optimisation, and operational transformation.
The Company
Worldwide Events is a leader in creating unforgettable B2B trade events that connect top players in the Meeting & Incentive, Luxury, and Romantic Travel sectors. With over 20 years of excellence, we've built a reputation for innovation, delivering world-class experiences, and fostering meaningful connections across the global travel industry.
The Role
AI Programme Coordination
- Coordinate and track progress across multiple AI initiatives, including internal agent rollouts and automation pilots.
- Maintain accurate project trackers and ensure timely delivery of AI agent releases.
- Support backlog management and sprint planning, helping prioritise requests based on business impact.
- Prepare and manage materials to support agent maintenance, training, and internal rollout.
Project Management
- Oversee concurrent projects using agile/scrum methodologies.
- Act as internal PM for Salesforce-related initiatives, including potential Service Cloud and Data Cloud implementation.
- Maintain project documentation, timelines, and stakeholder updates.
- Liaise with internal teams (Sales, Marketing, IT, HR) to ensure alignment and delivery.
Operational & Administrative Support
- Assist with meeting scheduling, follow-ups, and documentation (e.g. minutes, action trackers).
- Prepare reports and presentations for leadership and cross-functional teams.
- Support recruitment coordination and onboarding for freelance/contractor roles.
- Help format and manage internal documents for AI-readiness (e.g. converting sales packs for Copilot use).
- Create and support SOPs and training materials across departments.
Communication & Coordination
- Act as a central point of contact for project updates and resource requests.
- Facilitate cross-departmental collaboration and ensure visibility of blockers and dependencies.
- Help plan and coordinate internal initiatives such as AI training programmes and hackathons.
Skills and experience required
- Proven experience in project coordination or management, ideally in a fast-paced, cross-functional environment.
- Familiarity with agile/scrum frameworks and tools (e.g. Jira, Trello, Airtable).
- Strong organisational and communication skills.
- Comfortable working with technical teams and translating requirements into actionable plans.
- Experience with Salesforce, Titan, or AI tools (e.g. Copilot, ChatGPT) is a plus. Passion for AI and an interest in how intelligent agents can transform business processes.
Working Style & Fit
- Proactive, solutions-oriented, and able to manage ambiguity.
- Comfortable working with senior stakeholders and managing up.
- Flexible and adaptable to changing priorities across departments.
- Collaborative and confident in navigating complex team dynamics.
Due to the nature of the company and the role, you may occasionally be required to work outside of hours to support events and meet deadlines.
Why Work With Us
Join us, and you'll be part of a team that's shaping the future of the global travel industry. At Worldwide Events, you'll find more than a job, you'll find an opportunity to make a lasting impact.
Competitive Salary and Bonuses:
- Attractive compensation package with performance-based incentives.
- Comprehensive Benefits: Healthcare package, Health and Social benefits, attractive holiday, and pension programs.
- Professional Development: Opportunities for training, career advancement, and continuous learning.
- Dynamic Work Environment: A collaborative and innovative workplace culture.
- Global Exposure: Work with international teams and attend events in some of the world's most exciting destinations.
Our Commitment to Diversity
Our approach to diversity is simple-it's about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve.
All applicants must have the right to work in the United Kingdom.
We appreciate your interest in joining our team. To apply, please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.
Please note: Interviews will be conducted on a rolling basis, so we encourage you to apply as soon as possible.
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