BRAND: Publicis Pro
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid
Company description
Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey.
Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow.
The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent.
Our Commitment
Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work.
Overview
The Project Manager is responsible for the management of the full life cycle of client projects
from inception and requirements through to delivery. Project Managers at Octopus Group are all-rounders with experience of managing many different types of projects and love the satisfaction of delivering a project successfully, to an extremely high standard. They're very adept and never shy away from being challenged with finding new ways to solve a problem.
Responsibilities
Client service
Maintain the highest levels of client service across the account to provide an effective, enjoyable, first-class customer service and experience. Ensure all work is produced of the highest quality. Facilitate relationships between external and internal suppliers, ensuring
up-to-date information is communicated clearly and in a timely fashion. Be present at client meetings where required.
Project Operations
Manage day-to-day operations for all projects as they move through the agency. From the coordination and ownership of daily project huddles to update team members on project priorities, deadlines, and requirements, through to the creation and management of schedules and timelines within Workbook, assigning tasks to different teams within the agency. Each project should be clearly mapped out in terms of resources, deadlines and considerations to ensure the successful delivery of all projects on time and to budget. Measures to reduce or eliminate project scope creep should be identified, communicate to project leads and applied accordingly. Project Managers are also responsible for the evaluation of project performance upon completion.
Supplier management and commercial rigor
End-to-end control of the budget process. Fully scope, create, evolve, and control the budget throughout its lifecycle. Take responsibility for sourcing and managing third party supplier costs required for the successful completion of a project. Maintain overall awareness of project budgets to manage costs and align with project lead on spend where required. Take responsibility for setting up jobs and raising Pos within SAP and ensuring the OG finance process is always adhered to.
Continuous improvement
Adapt ways of working and our services to always deliver the best results and experience for our clients.
Qualifications
- Client facing project management with excellent client service and exceptional project delivery skills.
- Experience in a similar agency environment, managing and delivering multiple projects and campaigns across several client accounts and agency teams.
- Planning and managing complex, high-value campaigns and project teams and budgets.
- Experience of digital, integrated and campaign projects.
Attributes & qualities
- Be constantly curious.
- Connect and communicate.
- Be the project go-to person, able to provide the latest status on delivery and resourcing
- Focus on progress and comfortable in the driving seat keeping projects on track, managing upward as required.
- Have an eye for identifying risks before they become issues, and advise on mitigation plans
Tools & Technologies
- Experience in different project management methodologies.
- An expert in the tools of the trade - Workbook
Additional information
Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;
- WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
- REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
- HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
- FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
- HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.
- AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man"
Full details of our benefits will be shared when you join us!
Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.
We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.
Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).