Project Manager

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Project Manager

Department: Technology

Employment Type: Contract / Temp

Location: London

Description

As a Project Manager within the Delivery, Technology & Operations (DTO) function, you will play a pivotal role in leading end-to-end client onboarding projects, aligning internal functions, managing clients and stakeholders, and ensuring seamless project delivery into production.

In addition to external-facing projects, you will have the opportunity to lead internal initiatives, contributing to Reward's operational excellence. This role is ideal for a self-starter with strong organisational skills, a customer-centric mindset, and the ability to manage multiple concurrent projects.

Key Responsibilities

Project Management:

• Manage complex, customer-facing projects from initiation to completion.
• Oversee programme and resource planning to ensure timely and efficient delivery.

Stakeholder Engagement:

• Build and maintain relationships with senior stakeholders to define deliverables, outputs, timelines, quality, and cost criteria.
• Develop and maintain regular communication structures to keep all parties informed of progress.

Governance & Risk Management:

• Organise and lead steering groups and governance forums.
• Identify, manage, and mitigate project risks, issues, and team conflicts.
• Ensure all changes in scope are managed through appropriate change control processes.

Quality Assurance:

• Ensure adherence to technology quality standards throughout the project lifecycle.
• Ensure business areas are prepared and resourced for the implementation of changes.

Team Leadership:

• Provide leadership, guidance, and coaching to project teams.
• Encourage knowledge sharing across teams to enhance collective expertise.

Workshop Facilitation:

• Lead workshops and training sessions, both in person and via MS Teams

Skills Knowledge and Expertise

• Extensive experience in programme/project management within financial services.
• Proven ability to shape programmes and projects from inception to completion.
• Strong organisational skills and ability to manage conflicting demands.
• Advanced attention to detail, especially when developing plans and estimates.
• Demonstrated ability to identify, manage, and mitigate risks and resolve conflicts.
• Proven track record of managing scope changes and maintaining project value for both Reward and the customer.
• Strong relationship management skills with the ability to influence at all levels.

Benefits

• Annual Leave: 25 days + bank holidays
• Company holiday: 3 additional days off between Christmas & New Years
• Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent)
• Flexible working options: we are operating a hybrid working model with 3 days a week from the office
• Pension: Hargreaves Lansdown - 6% matched contribution
• Employee share scheme
• Generous family friendly cover
• Private healthcare - Bupa
• Income protection
• Critical illness cover
• Life insurance cover
• Dental cover
• Optical cover
• Yulife app for access to employee wellbeing and discounts
• Perks at Work, cashback/discount shopping site
• Employee referral scheme
• Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
• Volunteering program
• Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
• Team socials