Project Manager
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West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
We have an exciting opportunity to join our Transformation programme team working across community healthcare and mental health services in Ealing, Hounslow and Hammersmith & Fulham. The post holder will be responsible for end to end management of assigned projects providing high-quality project leadership and support to ensuring robust and effective change management processes are delivered.
The job holder will work closely with colleagues across the Local and Specialist Services CSU including senior management, clinical leads and support services. Whilst this is not a clinical role, the emphasis will be on leading projects which contain clinical pathway transformation and which require communication and interaction with all levels of clinical and non-clinical staff to support the successful delivery of expected benefits.
Main duties of the job
West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK. We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.
We are a key partner in the development of the evolving North West London Integrated Care System (ICS). The Chief Executive leads for mental health, equalities and engagement across the sector, mirroring her commitment to these issues. Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.
West London NHS Trust's work to transform services brings together a wide range of healthcare and other professionals; partner organisations, including primary care clinicians, health and care commissioning leads, and voluntary sector organisations; service users and carers, to shape and deliver clinically appropriate and sustainable services.
All work is fully is aligned with the national NHS (previously NHS Five Year Forward View and recently Long Term Plan) and North West London ICS priorities.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
- Educated to bachelors level or equivalent experience
- Educated to masters level or equivalent experience
- PRINCE 2 practitioner , Agile or APM training
- Evidence of continued professional development specific to Project/ Programme Management
Desirable criteria
- Managing Successful Programmes (MSP) training or equivalent
Experience
Essential criteria
- Experience of working in the NHS in delivering change, transformation or improvement projects
- Experience of working with clinicians, practitioners, and service users and carers in delivering change
- Experience and ability to work across multiple teams and organisations in matrix structures
- Demonstrable track record of leading or playing a significant role in the delivery of change projects or programmes
- Experience in writing business cases, service evaluations and/or strategic plans
Desirable criteria
- Experience of working in NHS England or with policy think-tanks (such as Kings Fund, Nuffield Trust, etc.)
Knowledge
Essential criteria
- Sound knowledge of underpinning NHS policy and guidance, with ability to apply knowledge
- Knowledge of change management, business process mapping and quality improvement approaches
- Advanced technical programme management skills with an ability to adapt the approach to a service environment
Desirable criteria
- Membership of relevant professional body
- Knowledge of financial analysis, costing models and NHS contracts
Skills- Planning, Technical, Physical and autonomy
Essential criteria
- Excellent engagement skills, with the ability to drive and motivate teams of people at all levels of an organisation, and to manage conflict
- Advanced skills in planning and delivering projects to time and quality standard expectations
- Self-starter and self-disciplined, planning and organising a work programme with conflicting demands and priorities
- Proactive worker and a self-starter; demonstrable experience of working in ambiguous situations
- Ability to work without supervision, providing specialist project advice to the organisation, working to challenging timescales
Desirable criteria
- Ability to analyse, interpret and present complex information and quantitative and qualitative data, to enable decision making
As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.
We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.
By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).
Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.
Employer certification / accreditation badges
Documents to download
- Candidate Pack (DOCX, 1.1MB)