Project Manager
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Role: Site Engineer
Responsibilities
- Providing day to day support to end users for their issues related to hardware/software
- Preparing and allocating systems to Users on need basis
- Assisting Senior Management Users for day-today operations for IT Support
- Managing group policies
- Managing DHCP/DNS server
- Providing the Audio Video Support & Meeting
- Managing all security component compliances on end user systems
- Managing Windows security patches in end user systems using patch management tools
- Collecting evidence from systems as per the audit requirements
- Managing backups and restoration of back up data on need basis
- Coordinating with other teams to configure/troubleshoot servers/network devices
- Coordinating with vendors for any hardware related issues
- Coordinating with Service Providers for any issues in internet/MPLS connectivity
- Incident Management / Service Request Management / Change Management / Problem Management
- Ensure all security hardening and vulnerability management compliances are met
Requirements
- Excellent communication skills
- Knowledge in networking
- Should have experience in Windows Active directory environment
- Should have knowledge in ITIL processes
- Any Professional certifications in Microsoft related to System Administration
- Should have experience of 5 to 7 Years