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Project and Improvement Manager

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Job Description

The Opportunity
The post holder will play a key role in supporting the delivery of the Children, Young People and Education Directorate's transformation plan; Helping Families Thrive. This will include influencing strategic decision making, delivering on project milestones, assessing and mitigating corporate risk, and presenting progress to senior stakeholders.

The post holder will be responsible for delivering key projects within the transformation plan, to have accountability for delivering/supporting:
Project governance and project(s) delivery
Savings targets
Effective use of transformation investments
Occasional ad hoc support for additional work
The post holder will work with the transformation team to ensure appropriate demand and growth management strategies are incorporated into the Children, Young People and Education improvement plan, and support the Council's input into partnership work across health, social care and schools.

Why Join Us
Our teams consist of experienced professionals at various levels
The team arrange regular meetings to ensure all colleagues have the support required to fulfil their duties, they will use this time to problem solve complex cases
The ethos at Croydon is very much about working together to make positive change
You will join an established team who can help you settle in and offer their expertise
You will have the support of an extremely knowledgeable and understanding manager
Will have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.

About You
The suitable applicant will have the following;
Degree level or equivalent qualification / experience.
Knowledge of project management and improvement methodologies concepts, principles and practices gained through extensive experience and development
Ability to work with high level internal and external stakeholders
Experience in a children's social care or education setting and up to date knowledge of main national policy drivers for children's services.
Experience of providing projects and workstreams within a dynamic and changing environment.
Experience of programme and / or project management
Experience of modelling analysis and business case development. Experience of equality impact assessments.
Change management and integration experience.
Experience of service remodelling and transformation within children's social care or education

To view the role profile please click here.

About Us

Croydon Council's priorities

The Council balances its books, listens to residents, and delivers good sustainable services

  • Get a grip on the finances and make the council financially sustainable
  • Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses
  • Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
  • Ensure good governance is embedded and adopt best practice
  • Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

  • Croydon is a place of opportunity for business, earning and learning
  • Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
  • Croydon is a cleaner, safer and healthier place, a borough we're proud to call home
  • People can lead healthier and independent lives for longer
  • Croydon Council's new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.

Project and Improvement Manager

Croydon Council
Croydon, UK
Full-Time

Published on 14/05/2026

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