Project Account Director

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Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Project Account Director

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Project Account Director to join the team located in London on one of our largest Financial and Professional Services account.

The purpose of the role is to:

• To grow the account from a UK base, to a profitable EMEA Principal Contracting and MAC business, delivering M&E life cycle replacement projects and fit out opportunities.
• Develop CAP Ex plans and budgets on behalf of client for all EMEA countries.
• Develop a sourcing strategy to provide Compliance and Competitiveness in each country.
• Develop and recruit account PM team to support growth strategy with full succession plans in place.
• Have overall responsibility for generating a sales pipeline to deliver revenue to the BU across EMEA.
• Support and Manage all Project /FM leads in country to advise and offer advice to meet with the clients compliance and support with J&A prior to completing the tender or RFP for all projects.
• Work closely with Account procurement teams to ensure the highest quality and preferred trade contractors are utilised and leverage WCS agreements.
• Ensure that all projects are secured and delivered on time and within the financial requirements and margins as specified by the business.
• Increase the return on margin for all projects carried out in EMEA negotiating on fees and costs.
• Manage out any requests to alter the MSA contract when Principal projects have been awarded.
• Report all activities on Pipeline and Live projects on a Monthly basis
• Manage the accuracy of the project reporting to obtain >85% KPI scores
• Review complex projects and assist the FM teams in EMEA to achieve and exceed Client expectations. Lead their teams in the safe delivery of projects.
• Develop the ESG offering and solutions across the accounts portfolio in EMEA.
• Ensure that all projects adhere to and are managed within the constraints of the commercial agreements / contracts. They must comply with statutory regulations, are QHSE compliant and meet technical industry standards.
• Support wider Financial Professional Services divisional accounts to grow and develop Project opportunities in the UK and across EMEA including the introduction of the CBRE and Turner & Townsend wider business providers

Rule Summary

GeneralActivities:

• Ensure the safe delivery of projects through the management of risk and competence.
• Recruit and retain talent for the present delivery and future growth of projects.
• Provide leadership in identifying and specifying project opportunities.
• Deliver contractual commitments on secured projects.
• Ensure projects are delivered on all maintenance contracts.
• Complete projects on time and on budget and to the satisfaction of all parties.
• Identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project.
• Maximise profit through cost reductions and better buying of subcontractor services.
• Identify and win project through effective relationships.
• Deliver supportive business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other applications as appropriate
• Promote and maintain the core values of CBRE and Turner & Townsend

Business Development:

• Plan and develop long term opportunities by creating a pipeline of opportunities.
• Develop and manage all bids, tenders and proposals.
• Responsible for generating and securing new sales to exceed the annual financial plan.
• Seek out opportunities to generate projects through innovation and different technologies.
• Lead the sales process through solutions development, participation in presentations and consultation meetings.

Building Relationships:

• Develop effective relationships with current and potential customers through demonstrating our capability in project delivery solutions.
• Build strong relationships with supply partners through which we can bring innovation to our customers.
• Ensure effective solutions which meet quality expectations can be delivered to our customers.
• Work with operational managers to ensure the collaborative development of the projects business with effective team working and support of colleagues.

Compliance:

• Make certain that their team comply with project management policies and procedures.
• Ensure compliance with the Principal Playbook and health & safety policy across all activities. Regularly audit and review performance.
• Carry out monthly and ad hoc project review meetings covering all aspects of Health & Safety / CDM Legislation and Requirements.
• Engage with supply partners in a manner that ensures all risk is appropriately apportioned.

Financial management:

• Development of project financial plans.
• Financial responsibility for the delivery of the annual projects plan.
• Manage the monthly P&L and ensure all costs (PMs/HoP/PC's) are fully accountable and recoverable.
• Produce monthly and ad hoc financial reports for the business.
• Leverage margins on projects by working with subcontractors and suppliers to reduce project costs.
• Ensure positive cash flow and that all debt is controlled below 60 days.
• Chair monthly project reviews with AD's, PM's, Project Support, Finance Manager, Procurement Manager, Health & Safety Manager and Commercial Manager.
• People Management
• Recruit, train, appraise and manage a team of exceptional PM delivery team.
• Have people plan in place at all times
• Ensure the Project Managers are fully trained and equipped to deliver projects to the right standards and within the CBRE policies and procedures.
• Conduct performance reviews and create individual PDPs for all direct reports.
• Responsible for recruitment and selection of all project staff. Being equally responsible for the resolution of any discipline and grievance issues that may arise.

Experience

• Proven project management experience in either an M&E, FM, Construction and Critical systems environment
• Experience of developing new project opportunities
• Proven experience of running a P&L
• Demonstrable evidence of having managed a team
• Experience of creating, presenting, and managing on bids, tenders, and proposals.

Qualifications

• Recognised technical qualification in either a construction, mechanical or electrical discipline.
• Business standard of written and verbal literacy as well as above average numeracy skills
• Recognised qualification in project management

Disclaimer: Please be advised that effective January 1, 2025, CBRE Project Management and Turner &Townsend were consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with CBRE GWS, you will subsequently transfer directly to Turner & Townsend at a date to be determined.