Programme Manager (Quality Assurance)

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About us

King's Centre for International Education and Languages (CIEL) a new, cross-cutting Centre designed to widen the educational reach of King's. It brings together three existing areas: King's Foundations, Summer Programmes, and King's Language Centre. Each of these areas is well established, respected and recognised beyond the King's community. The Centre is focused on enabling collaboration between the three departments to further advance our work in promoting educational excellence and supporting and enhancing the student experience. The Centre has significant expertise in International Education and makes an important contribution to the rich and diverse make-up of the King's student body.

King's Foundations, part of the Centre for International Education and Languages (CIEL), delivers high-quality international pathway programmes, academic skills development, and English language preparation courses. Our mission is to enable and empower students to thrive at a world-leading university. We are committed to diversity, inclusivity, and cultural competence, and we pride ourselves on delivering an outstanding student experience that combines academic excellence with holistic support.

The Programmes Manager is one of several roles within the wider programme administration team that supports all on-campus and online King's Foundations programmes. These include the International Foundation Programme, Pre-sessional English courses, the Academic Skills Programme, and a range of bespoke short courses.

About the role

The Programme Manager (Quality Assurance) provides high-quality coordination and specialist administrative support for quality assurance processes within King's Foundations. Working with the CIEL Quality Assurance Manager, the postholder ensures programmes adhere to College regulations (adapted as required for King's Foundation provision), supports academic leads in meeting governance requirements, and contributes to the continuous enhancement of teaching and learning quality. The postholder will also play a key role in explaining quality assurance processes and mechanisms to colleagues, supporting their understanding of requirements and the value of these activities

This is a full time (35 hours per week), and you will be offered an indefinite contract.

The role is available from 1st August 2026.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Strong written and verbal communication skills, with the ability to draft clear, accurate documents for different audiences and build effective working relationships.
2. Ability to analyse, interpret and present complex data accurately and confidently.
3. Experience interpreting complex regulations or processes and explaining them clearly to a range of stakeholders.
4. Knowledge and experience of quality assurance in an education context, including formal committee servicing such as preparing agendas and minutes.
5. Experience setting up, managing and improving processes, preferably in an academic environment, with the ability to anticipate and resolve issues.
6. Proactive and well organised, able to work independently and collaboratively, manage multiple tasks and meet deadlines.
7. Proficient in Microsoft Office applications and databases, with the ability to learn new systems quickly.
8. Ability to identify and propose practical solutions to quality or process challenges, exercising sound judgement to distinguish between fixed compliance requirements and areas where flexible or proportionate interpretation is appropriate.

Desirable criteria

1. Experience managing or coordinating projects.
2. Experience of accrediting bodies/Professional Statutory and Regulatory Bodies
3. Understanding of international student provision and the student journey within a diverse, multicultural higher education setting.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

We welcome your thoughts on how organisations can create an inclusive environment, including one which supports free speech and the exchange of a wide range of ideas.

To find out how our managers will review your application, please take a look at our ' How we Recruit ' pages.

Interviews are due to be held in TBC

This post is subject to Disclosure and Barring Service clearances.