Programme Manager - Northampton

Job Title: Programme Manager - Northampton

About the Job you are considering:
We are seeking an experienced "Programme Manager" to lead a large-scale transformation, covering API gateways, payment/card message switching, routing, network controls, and security layers. This role is accountable for delivering a multi-year change portfolio aligned to bank-wide priorities such as platform modernisation, resilience uplift, risk reduction, cloud adoption, regulatory compliance, and legacy decommissioning.
The Programme Manager will operate within a highly regulated banking environment and must demonstrate strong governance, stakeholder management, and delivery leadership across multiple technology, business, and risk teams.

Hybrid working:
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your Role:

• Programme Leadership & Governance
• Define programme scope, roadmap, delivery approach, and success criteria aligned to bank strategy and Group CTO priorities.
• Establish programme governance: SteerCos, Working Groups, Design Authority, RAID management, dependency tracking, and formal reporting.
• Ensure all programme activities comply with banking change governance, including SDLC standards, risk assessments, controls, and approval gates.
• Drive alignment with Enterprise Architecture, CISO, CIO Platform Teams, Payments Technology, and Operations

Delivery Management

Lead end to end delivery of the Transformation, including:
o Migration of services from legacy gateway to target-state platform
o Resilience uplift (active-active, DR, failover, observability)
o Security enhancements (TLS/cipher updates, HSM integrations, authentication patterns)
o Infrastructure automation, monitoring dashboards, and runbook updates
• Orchestrate cutovers, production readiness, go/no-go decisions, and hypercare.
• Ensure alignment with bank-wide change freeze, dependency calendars, and operational risk requirements.

Regulatory, Risk & Compliance

• Ensure programme adherence to all applicable regulatory frameworks including:
  o PCI DSS, PRA/ECB technology resilience guidelines, ISO 27001, GDPR, SOC controls
• Own operational risk management:
  o Conduct RCSAs, impact assessments, control testing, and evidence traceability.
• Ensure compliance with Change Control (CAB/ECAB), segregated environments, access controls, and audit readiness.

Stakeholder & Vendor Management

Engage senior stakeholders across Technology, Operations, Product, Risk, Cyber Security, and Business Units.
• Provide executive-level updates, decision papers, and status reporting.
  Manage delivery partners, vendors, and third-party service providers (SOWs, SLAs, performance oversight).

Financial & Benefits Management

Own programme budget, financial forecasting, and cost controls (CapEx/OpEx).
• Develop and track the programme benefits case for resilience, performance, and operational risk reduction.
• Ensure vendor commercial alignment with bank procurement and finance policies.
  Technical & Operational Alignment
• Partner with engineering, network, SRE, cyber, and architecture teams to validate design decisions, performance metrics, and operational readiness.
• Enable Non-Functional Requirement (NFR) compliance: latency, throughput, capacity, availability, failover behaviour.
• Ensure observability and monitoring (metrics, logs, traces) are embedded before cutover.
• Drive TOM changes for operations, including support models, on-call, escalation, MI, and dashboards.

Your Skills:

Banking Domain 10-15+ years in technology change delivery within a Tier 1 or Tier 2 bank, financial institution, payments provider, or regulated environment.

Delivering Complex Programmes
Proven track record delivering:
• Platform migrations
• Resilience uplift programmes
• Legacy decommissioning
• Experience leading cross bank, multi discipline deliveries with high operational risk.
  Regulatory & Risk Expertise
• Strong knowledge of:
  PCI DSS, encryption/HSM
• EBA/PRA operational resilience requirements
• Technology risk frameworks
• Controls, audit, and evidence governance

We are a Disability Confident Employer:

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make It Real (what does it mean for you):

You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
• You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more.
• You will be joining one of the World's Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini:

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini:

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com