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Programme Manager - Living Well

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Job summary

An exciting opportunity has arisen to be part of the changing shape of NHS commissioning in Cheshire and Merseyside. Our current organisational structure supports effective working both locally and across Cheshire and Merseyside as we develop as an Integrated Care System.

The population of Cheshire and Merseyside is diverse and growing and we are keen to see that diversity recognised within our own workforce. As an employer we seek to open opportunities for our staff to gain new skills, gain knowledge and develop careers in heath and care.

Do you like a challenge? Do you want to work in a Place were no two days are ever the same? If you have answered yes, then this is the job for you...

Team Knowsley are looking for somebody who can work with a range of stakeholders within the wider Health and Social Care sector, working across a range of competing and challenging priorities. We want somebody who is passionate about improving the lives of our residents and population and who can help shape services in conjunction with those that we serve.

Working within the Starting Well Programme, you will lead and manage a portfolio of work programmes, helping to drive and lead efficiencies in pathway development, ensuring the needs of our residents our at the heart of these improvements. Working in collaboration with stakeholders from across the sector, you will have strong negotiation skills, be able to see the end vision, and also be able to foster and maintain these relationships.

Main duties of the job

Exercising a high level of autonomy and initiative, the post holder will develop and lead, in partnership with the local authority, agreed elements of the Starting Well Transformation and Partnerships work programme, which will contribute to the delivery of the core objectives and commissioning intentions of the Integrated Care Board (ICB), both centrally and local Place plan.

The Transformation and Partnerships team supports the delivery of the commissioning and financial outcomes set by the ICB across all programme areas, requiring the post holder to work effectively in a fast-paced environment to ensure delivery of agreed priority programmes of work.

As a programme manager, the post holder will work as part of a dynamic team, flexibly leading diverse and changeable projects and project teams across health, social care and well-being. The programme manager will lead a variety of workstreams, maximising the benefits of matrix working to achieve agreed elements of the overarching Transformation and Partnerships programme.

About us

Cheshire and Merseyside ICB is a highly complex organisation serving a population of over 2.5 million people across nine Places (Boroughs including local Authorities), 17 NHS Provider organisations, 51 PCNs plus North West Ambulance service as well as third sector and voluntary organisations. Cheshire and Merseyside is the third largest ICS in the country, and in regard to scope of organisations the ICS is double the size of the next largest ICS.

Knowsley is one of Cheshire & Merseyside ICB places. Knowsley is well located between the two thriving cities of Liverpool and Manchester, fantastically connected and yet still beautifully green. However, like many areas in Cheshire and Merseyside, Knowsley faces challenges with deprivation and health inequalities.

Knowsley's population has grown year on year since 2011, with approximately 152,000 residents currently living across its 15 wards. During the last decade Knowsley has seen economic growth, but deprivation remains a significant challenge throughout the borough, with Knowsley ranked as having the second highest levels of deprivation nationally.

In response to these challenges, the Knowsley Better Together partnership developed the Knowsley 2030 Strategy, which is a long-term plan to address inequalities and support residents and communities to thrive alongside delivery its NHS core statutory duties.

Job description

Job responsibilities

Key Responsibilities

  • The role supports the overarching system wide delivery programme leading the redesign of services in priority areas, improving outcomes for patients and delivering improved value for money and efficiencies.
  • The post holder will lead the development and delivery of agreed elements of the Transformation and Partnerships programme, reflecting the priorities agreed by the Place Director.
  • The post holder will work in an integrated way across the health and social care economy.
  • The post holder will support the Place Director in convincing the system wide governance of the importance of the initiative/ programme for which they are responsible.
  • The post holder will negotiate with and motivate on project delivery, focusing on outcomes and linking in with other initiatives and particularly approaches around population health management, personalisation and prevention.
  • The post holder will be expected to take a proactive role in sharing cross-organisational best practice across the system, reducing unwarranted variation.
  • The post holder will have exemplary communications skills and be required to deal appropriately with very sensitive information about performance and change.
  • The post holder will be responsible for making formal presentations to large groups.
  • The post holder will maximise clinical leadership in the development of local services via agreed system wide clinical programme leads and PCN clinical directors and others who may not be directly employed by the ICB.
  • The post holder will develop a range of plans/ long term strategic plans for performance and service improvement in new areas across organisations.
  • The post holder will make decisions on a range of complex/ highly complex project issues where there may be more than one course of action; interpret national guidance and develops expertise within their realms of responsibility.
  • The post holder will work with partners across the system to develop policies for implementation as required within the Transformation and Partnerships work programme.
  • The post holder will work closely with patient representatives, patient groups and other stakeholders in order to secure beneficial change and the most effective outcome for patients.
  • The post holder will have demonstrable project and programme management capabilities to support the development of clinical pathways and services.
  • The post holder will apply an organised approach to project management, adopting the range of support mechanisms available working in close partnership with the PMO resulting in the delivery of outputs against an agreed timeframe.
  • The post holder will report on progress on an on-going basis, via agreed mechanisms.
  • The post holder may, from time to time be responsible for imparting unwelcome news to stakeholders e.g. where performance targets have not been met.
  • The post holder will provide line-management supervision, personal and professional support and development mentorship to colleagues within the team as agreed with lead commissioners.
  • The role will require the development of clinical policies, protocols and procedures to support the safe introduction of new skills and new practice.
  • The post holder will take a lead in the development of clinical policies, protocols and service specifications which support the implementation of redesigned clinical pathways and services.
  • The post holder will demonstrate an understanding of ICB principles and a capability to develop and lead work in accordance with such principles.
  • The post holder will be responsible to the designated programme leads for delivery of agreed elements of the Transformation and Partnerships
  • The post holder will deputise for the Programme Lead as required.

Relationships

  • The post holder will be expected to develop effective and proactive working relationships with relevant leads within the ICB and externally, including providers, other NHS commissioners and beyond organisations. It is expected that they will independently build cross team relationships where aspects of work are inter-dependent to secure success.

Job description
Job responsibilities

Key Responsibilities

  • The role supports the overarching system wide delivery programme leading the redesign of services in priority areas, improving outcomes for patients and delivering improved value for money and efficiencies.
  • The post holder will lead the development and delivery of agreed elements of the Transformation and Partnerships programme, reflecting the priorities agreed by the Place Director.
  • The post holder will work in an integrated way across the health and social care economy.
  • The post holder will support the Place Director in convincing the system wide governance of the importance of the initiative/ programme for which they are responsible.
  • The post holder will negotiate with and motivate on project delivery, focusing on outcomes and linking in with other initiatives and particularly approaches around population health management, personalisation and prevention.
  • The post holder will be expected to take a proactive role in sharing cross-organisational best practice across the system, reducing unwarranted variation.
  • The post holder will have exemplary communications skills and be required to deal appropriately with very sensitive information about performance and change.
  • The post holder will be responsible for making formal presentations to large groups.
  • The post holder will maximise clinical leadership in the development of local services via agreed system wide clinical programme leads and PCN clinical directors and others who may not be directly employed by the ICB.
  • The post holder will develop a range of plans/ long term strategic plans for performance and service improvement in new areas across organisations.
  • The post holder will make decisions on a range of complex/ highly complex project issues where there may be more than one course of action; interpret national guidance and develops expertise within their realms of responsibility.
  • The post holder will work with partners across the system to develop policies for implementation as required within the Transformation and Partnerships work programme.
  • The post holder will work closely with patient representatives, patient groups and other stakeholders in order to secure beneficial change and the most effective outcome for patients.
  • The post holder will have demonstrable project and programme management capabilities to support the development of clinical pathways and services.
  • The post holder will apply an organised approach to project management, adopting the range of support mechanisms available working in close partnership with the PMO resulting in the delivery of outputs against an agreed timeframe.
  • The post holder will report on progress on an on-going basis, via agreed mechanisms.
  • The post holder may, from time to time be responsible for imparting unwelcome news to stakeholders e.g. where performance targets have not been met.
  • The post holder will provide line-management supervision, personal and professional support and development mentorship to colleagues within the team as agreed with lead commissioners.
  • The role will require the development of clinical policies, protocols and procedures to support the safe introduction of new skills and new practice.
  • The post holder will take a lead in the development of clinical policies, protocols and service specifications which support the implementation of redesigned clinical pathways and services.
  • The post holder will demonstrate an understanding of ICB principles and a capability to develop and lead work in accordance with such principles.
  • The post holder will be responsible to the designated programme leads for delivery of agreed elements of the Transformation and Partnerships
  • The post holder will deputise for the Programme Lead as required.

Relationships

  • The post holder will be expected to develop effective and proactive working relationships with relevant leads within the ICB and externally, including providers, other NHS commissioners and beyond organisations. It is expected that they will independently build cross team relationships where aspects of work are inter-dependent to secure success.

Person Specification

Qualifications

Essential

  • Extensive knowledge of specialist areas, acquired through masters, post graduate diploma or equivalent experience or training plus further specialist knowledge.
  • Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project and associated and demonstrable successful application.

Knowledge & Skills

Essential

  • Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
  • The ability to build and sustain effective, respectful, relationships with people at every level.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Ability to organise and prioritise own and others workloads to changing and often tight deadlines.

Experience

Essential

  • Experience of working within a health and/or social care environment.
  • Demonstrable experience of the delivery of successful projects.
  • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders.

Desirable

  • Children & younger people service delivery and or commissioning experience within a health and/or social care environment.

Person Specification
Qualifications

Essential

  • Extensive knowledge of specialist areas, acquired through masters, post graduate diploma or equivalent experience or training plus further specialist knowledge.
  • Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project and associated and demonstrable successful application.

Knowledge & Skills

Essential

  • Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
  • The ability to build and sustain effective, respectful, relationships with people at every level.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Ability to organise and prioritise own and others workloads to changing and often tight deadlines.

Experience

Essential

  • Experience of working within a health and/or social care environment.
  • Demonstrable experience of the delivery of successful projects.
  • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders.

Desirable

  • Children & younger people service delivery and or commissioning experience within a health and/or social care environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

NHS Cheshire and Merseyside Integrated Care Board
Address

C&M ICB Knowsley Place Team, Nutgrove Villa

Westmorland Road

Huyton

L36 6GA

Employer's website

Programme Manager - Living Well

Huyton, UK
Full-Time

Published on 19/06/2023

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