Programme Manager

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Job reference 338353
Programme Manager
Competitive salary plus car allowance, healthcare , 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates
Permanent, Full time
Royal Mail Farringdon Hybrid working in London farringdon x3 days in office

Drive strategic, high-impact delivery across a complex digital product landscape

We're looking for an exceptional Agile Delivery Lead to own end-to-end delivery governance across a major Product Area / Agile Release Train (ART). This is a senior leadership role blending programme-level strategy, financial stewardship, and multi-squad orchestration with modern Agile delivery practices.

You will be accountable for outcomes, benefits realisation, investment planning, and predictable flow of value across multiple cross-functional teams. Operating at the intersection of business strategy and technology execution, you'll influence senior executives, partner with Architecture and Engineering, and lead a high-performing delivery community.

If you thrive in complex environments, lead with clarity, and know how to turn strategy into measurable value - this is your stage.

What you'll lead & deliver
1. Strategic Outcomes, Roadmaps & Investment

• Own product-area outcomes and ensure clear traceability from business objectives to technology delivery.
• Shape annual and quarterly investment cases, including cost, resource, risk and dependency inputs.
• Partner with Product, Architecture and Finance to align PI/portfolio priorities to strategic goals.

2. Planning & End-to-End Delivery Governance

• Coordinate PI/quarterly planning across multiple squads, consolidating features, risks and capacity.
• Run governance that accelerates decision-making and ensures compliance with organisational standards.
• Maintain real-time visibility of flow, dependencies and commitments.

3. Cross-Squad Risks, Dependencies & Sequencing

• Lead Scrum-of-Scrums / PO Sync to manage sequencing and unblock cross-team delivery.
• Operate structured impediment and risk escalation pathways.
• Ensure alignment of objectives and delivery feasibility across all teams.

4. Financial & Commercial Accountability

• Own £10m+ budgets, including forecasting, EAC tracking and benefit realisation.
• Work with Procurement & Legal to secure commercial value and ensure supplier performance.
• Ensure compliance with financial controls, cyber, data protection and technical standards.

5. Stakeholder Leadership & Executive Reporting

• Influence senior business and technology leaders to drive fast, informed decisions.
• Produce concise, executive-ready reporting on progress, risks, predictability and outcomes.
• Champion customer-centric delivery and articulate impacts and trade-offs clearly.

6. People Leadership & Capability Development

• Line-manage Delivery Owners; recruit, develop and retain top delivery talent.
• Build psychologically safe, high-performing teams through coaching and continuous improvement.
• Lead systemic retrospectives to improve flow, quality and cross-team collaboration.

7. Collaboration with Architecture, Engineering & Service

• Partner across Architecture, Engineering, QA, Service, Cyber and Data to assure design and delivery viability.
• Drive improvements in engineering and delivery maturity across the product area.

What you bring

• Proven leadership of large-scale Agile delivery across multiple squads or ARTs.
• Experience managing £10m+ budgets and complex commercial landscapes.
• Strong stakeholder influence at senior/executive level.
• Deep understanding of Agile delivery, flow optimisation and scaled governance.
• Ability to lead through ambiguity, simplify complexity and drive measurable outcomes.
• A coaching-led leadership style that builds capability and empowers teams.

Why join us?

• Lead delivery for a strategically critical product area with real organisational impact.
• Work with talented teams across Architecture, Engineering, Service and Cyber.
• Shape delivery culture, capability and ways of working at scale.
• Hybrid working, excellent benefits and a culture that values empowerment and innovation.

If you're a delivery leader who blends strategic thinking with hands-on orchestration - and you want to shape outcomes at scale - we'd love to hear from you.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Funded Dental - As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment - As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account - You will have access to your personal benefits account on our 'My Bundle+' platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

*Available only to permanent employees

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail . We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we'd love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: . 23rd April Please note, this advert may close early if the appropriate number of applications has been reached.

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