Programme Manager

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About the role

We are looking for an exceptional candidate to join our other Programme Managers to manage the successful delivery of a range of projects that provide cutting edge analysis and case studies of the value and impact of design.

You are a brilliant project or programme manager with a background in product and / or service design. You have delivered projects with a sustainability focus and have been involved in developing new business opportunities.

The ideal candidate will be responsible for:

• Effectively managing client relationships and the generation of business development from existing clients.
• Supporting senior colleagues in developing relationships with new clients.
• Supporting senior colleagues scope and develop potential new demonstrator projects with new clients.

• Managing demonstrator projects and ensuring outputs are achieved to the highest creative standard and within budget.
• Contributing to the Learning & Development programme, sharing knowledge and upskilling colleagues.
• Effectively capturing knowledge by producing case studies and sharing these with colleagues.
• Working with senior colleagues to ensure team quality, financial and other targets are all achieved.
• Undertake any other reasonable duties as required.

Expert Knowledge and Qualifications

• Minimum 3 years of worked experience in the creative industries: design, client management and project leadership.
• A strategic thinker with a background in Product and / or Service design.
• Proven track record in supporting relationship building and winning work with new clients.
• Experience of independently managing and growing direct client relationships, identifying and converting growth opportunities.
• Ability to create high quality proposals, presentations and other outputs with minimal required support.
• Direct delivery of projects which used design frameworks or design skills to improve products and services, address a business challenge and/or upskill participants. delivering strong outcomes for all parties.
• Proven excellent project management, including resource planning, people management and communication.
• Ability to work in an agile environment, to be proactive and fast-paced while always ensuring results are achieved.
• Ability to be diplomatic, able to act with confidence and integrity in all situations while influencing others.
• Passionate about how design improves people's lives.

Corporate responsibilities

• Proactively identify and manage risks and financial controls in relation to the Design Council and your specific area of responsibility
• Comply with the Design Council's operational policies and procedures including financial and risk management, project management and evaluation processes, brand guidelines, GDPR, information security and internal health and safety policy.