Programme Assurance Manager

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Detailed job description and main responsibilities

1. Take a lead role in developing Assurance Processes within the organisation's Microsoft Office 365-based Programme Management System (NorthStar), including monitoring, reporting and Key Performance Indicator (KPI) formulation. Making sure that Trust reporting requirements are met at all times.

2. Work closely with Programme managers to develop not only effective ways of measuring the performance of their Projects and Programmes, but also providing processes configured to capture and present this data, such as effective KPIs, Outcomes and Benefits, and Financial savings.

3. Develop the analytical and reporting processes for Programme level reporting, ensuring complete and regular reports are produced for weekly and monthly executive, and board meetings.

4. Develop and provide Dashboards and Charting within the Trust's systems to effectively support management decisions within Programmes.

5. Work with the PMO System Administrator in their role of developing the Programme Management system, allowing the system to be developed and configured in line with the reporting and user requirements of the organisation.

6. Provide reports for the Governance of the portfolio of projects to ensure Planning, Risk Management and Benefit Management etc. are monitored for all Projects and Programmes across the Trust.

7. Perform weekly maintenance and updates to PMO analysis tools, continually engaging with senior managers to identify reporting needs and requirements and adding new functionality accordingly.

8. Manage the processes for information collection and import through the PMO systems and look for new methods to improve reporting efficiency and integrity through the use of existing trust IT systems.

9. To update the scheduled PMO reports in a timely and accurate manner whilst managing ad-hoc requests for data from stakeholders and effectively prioritising these.

10. To scope new reports using existing data from multiple sources, from specification through to distribution, to increase the PMOs ability to inform stakeholders through appropriately presented information.

11. Continually review data quality within PMO information systems and work with PMO Programme Co-ordinators to ensure accurate data collection and completeness.

12. Adapt current working practices and systems quickly to meet new reporting needs at short notice, maintaining data quality and user-functionality throughout technical transition phases.

13. Ensure that processes for report production and system configuration are well documented to ensure that PMO processes are effectively covered in the case of absence.

14. Work with the Heads of PMO to produce and maintain guidance documentation for Programme reporting and data entry, including developing guidance for best practice.

15. Develop other members of the PMO team so that they have key skills required to deliver on their own reporting requirements.

16. Support the full governance process to ensure due diligence and robust processes are upheld.

17. Work closely with the Assistant Director of Programmes to build and maintain an overall Assurance process for all Trust Programmes, including the identification and monitoring of interoperabilities between programmes.

18. Work closely with the Assistant Director of Programmes to implement and maintain Programme Risk Management methodologies, ensuring that any highlighted risks are escalated as part of the process.

19. Line manage and develop a junior member of staff who will be working on similar areas of Programme Assurance.

20. Build effective alliances to ensure programme priorities are understood and reflect the needs of patients, in order to have significant impact on safety, quality, performance, patient and staff experience and staff effectiveness

Person specification

Training & Qualifications

Essential criteria

• Educated to Degree level in relevant field or significant recent equivalent work experience in the areas of project management or data analysis
• A qualification in data analysis or significant experience in the manipulation of data and skills in providing insight

Desirable criteria

• Experience using Project Portfolio Management (PPM) tools
• A project management qualification e.g. APM PMQ, PRINCE 2 or equivalent

Experience

Essential criteria

• Track record of analysing data and producing reports with insight and recommendations
• Experience of working in a Programme Management Office

Desirable criteria

• Use of MS Power Platform including Power BI and Power Automate

Communication and Relationship Skills

Essential criteria

• Strong report writing and presentation skills

Analytical and Judgement Skills

Essential criteria

• Able to produce recommendations based upon insights gathered from data

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application

NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:

• Stay in full-time education, for example at a college
• Start an Apprenticeship
• Spend 20 hours of more a week working or volunteering, while in part-time education or training

For more details visit; School leaving age - GOV.UK (www.gov.uk)

Salary: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

• Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
• Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£42.90 for enhanced and £22.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month's pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
• For more information about our organisation and the career opportunities available, please visit our website and/or follow us on Instagram, Twitter and Facebook

Employer certification / accreditation badges

Documents to download

• JD - Band 6 Programme Assurance Manager (PDF, 800.3KB)
• PS - Band 6 Programme Assurance Manager (PDF, 544.3KB)
• Mindful Employer (PDF, 242.5KB)
• Equality and Diversity (PDF, 122.3KB)
• Equal Opportunities (PDF, 57.4KB)
• Disability Confidence Scheme (PDF, 51.0KB)
• Rehabilitation of Ex Offenders (PDF, 106.0KB)