Program Manager, Logistics

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Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in program or project management.
• Experience in working with business data and analytics through dashboards or other reporting tools.

Preferred qualifications:

• 2 years of experience managing cross-functional or cross-team projects.
• Experience with data analysis and SQL.
• Experience working in a fulfilment environment.
• Experience in operations management, and third-party logistics vendor management.
• Experience in sales/operations management and strategic planning.
• Ability to navigate ambiguity in a complex organization.

About the job

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us - and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

As a Program Manager, Logistics, you will be expected to own the relationship with our Third-Party Logistics partners and ensure proper execution of all order related fulfillment, Value Added Service activities, inventory management, and ongoing regular performance reporting.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

• Coordinate with Order Management to ensure clean, accurate release of orders to the Third-Party Logistics partners.
• Review aging order and backlog reports on a regular basis to ensure that all orders are being released as expected.
• Coordinate with all required Value Added Service activities from labeling to reflashing. Partner and communicate with Cross-Functional partners as to status of orders and requests.
• Process disposition inventory and reconciliation of Third-Party Logistics inventory position with Google reported inventory.
• Review gStore support team (gUP) and Logistics CI Manager in order to determine areas of opportunity from a B2C standpoint for a given Third-Party Logistics.