Program Manager, Catalogue, Amazon Fresh

DESCRIPTION

The Selection, Category Strategy & Insight team are seeking an experienced Program Manager to lead Catalogue initiatives within Amazon Fresh UK. This role will focus on developing and implementing long-term solutions for catalogue management, creating standardized operating procedures (SOPs), and driving continuous improvement in our catalogue operations.

Key job responsibilities
Process Development:
- Design and implement long-term solutions for catalogue management challenges
- Develop and maintain SOPs for catalogue operations
- Partner with PST to influence technical roadmaps and drive automation initiatives
- Lead strategic projects to enhance catalogue accuracy and efficiency
Stakeholder Management:
- Build and maintain relationships with key stakeholders across business units
- Present regular updates to leadership on catalogue health and improvements
- Drive cross-functional collaboration between local teams, PST, and Vulcan POCs
Process Improvement:
- Identify opportunities for process automation and standardization
- Create and implement best practices for catalogue management
- Lead change management initiatives for new processes and tools
- Develop mechanisms for measuring and reporting catalogue performance

About the team
The Selection, Category Strategy & Insight (SCSI) team works to create the ideal product range across stores and online. We provide the tools, insights, and strategic guidance needed to build assortments that truly serve our customers' needs. Our focus is ensuring the right products are available to customers wherever and whenever they choose to shop.

BASIC QUALIFICATIONS

- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience working cross functionally with tech and non-tech teams
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in program or project management
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining and executing program requirements

PREFERRED QUALIFICATIONS

- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

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