Program Manager

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Overview

• The Program Manager is responsible for organizing programs and activities for the organization, developing programs to support the organization's strategic direction, creating and managing long-term goals, developing budgets, and operating plans for programs, and writing program funding proposals. The position will also uphold Prodapt's values and work in a way that contributes to the company's vision.
• Should be able to independently run meetings, articulate/present a requirement, propose solution to the stakeholders (Telecom Service Providers, Product line, Operations, Tester, Developer etc).
• Should be able to handle the queries from the stakeholders.
• Should have good understanding of the Telco domain.
• Should have in-depth knowledge in Network Build or Service Fulfilment journey (both Processes and Systems).
• Functional: Should be able to understand a given business problem and propose various solution options for P&B or L2C and OSS stack.
• Functional: Should have analysed the Ops data, processes, provide insights and suggest improvements.

Responsibilities

• Developing a business case for each project and presenting it to senior leadership for approval
• Monitoring the progress of each project throughout its life cycle to ensure that deadlines are met and objectives are achieved
• Developing a detailed plan for implementing the new system or process based on the needs identified in the business case
• Coordinating with IT teams to design and develop new systems or processes
• Conducting training sessions for employees on new procedures or programs to ensure that they are able to use them effectively
• Determining how to allocate resources within the organization to meet project goals and deadlines
• Working with external vendors to design and develop new products and services
• Analyzing data to determine where improvements can be made to increase efficiency or effectiveness of processes
• Establishing communication plans to notify clients, partners, and other stakeholders about changes in processes or procedures
• Managing the transformation/migration projects involving GIS based solutions like iQGEO, GE small world solution in Telecom Network Build or Service Fulfilment journey is desirable.
• Experience with GIS solutions (ArcGIS, ArcFM, Smallword, Geodatabases, etc.) is highly desirable.
• Experience working with Telecom Industry.
• Ability to communicate clearly and professionally with all levels of an organization.
• Strong interpersonal, written, and oral communication skills.
• Ability to travel both domestically and internationally about 20% of the time.

Requirements

• The qualifications required for the position include a Bachelor's degree (in any field) and work experience of 15-25 years
• Desired industry knowledge includes a record of delivery projects leveraging core PMI PMBOK Standards with expert proficiency
• Proven expertise in E2E project lifecycle process with intermediate proficiency
• Ability to train others on differences (incl. pros and cons) between different project methodologies with advanced proficiency.
• The required function/process knowledge includes being aware of business unit goals/strategies and changes, considering business/technical alternatives and recommending solutions that support the business unit requirements,
• Defining project/program scope, objectives, deliverables, costs, resources, and time frame, and negotiating project commitments with stakeholders.