Professional Services Project Manager

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Description

Splunk Professional Services (PS) is a growing and dynamic organization which fosters the success of our customers, as well as our employees and our company. Our PS Project Managers lead customers, partner with internal Teams through the implementation of projects using a combination of management and technical skills. They are highly organised, strong communicators and have a real passion for driving successful outcomes. If you possess the ability to own a portfolio of medium to high complexity projects and have established experience in project management methodologies, consulting, and leading technology implementation projects, then this role may be exactly the challenge you are seeking.
Responsibilities:

• Lead technical deployment projects from kickoff to close out
• Understand customer technical scope and any onboarding requirements (i.e. background checks, fingerprints, badging, network access, etc.)
• Coordinate with customers for schedule availability and resource project accordingly
• Partner with other PS Managers to ensure scope is delivered timely and within budget
• Build and maintain technical project plans outlining tasks, landmark dates and allocation of resources aligned to statements of work (SOW's)
• Provide timely and accurate status updates to all customer, partner and Splunk team members throughout the projects
• Own and handle technical project issues through to resolution, and ensure expectations are clearly set with customer and Splunk teams
• Assist in the development and maintenance of project methodology aligned to PS offerings
• Maintain and cultivate Splunk, partner, and customer relationships
• Identify and promote opportunities for Splunk products and services to meet additional customer requirements
• Maintain up-to-date knowledge of Splunk products, industry best practices, and project management skills through continuous learning

Desired Skills and Experience:

• 5+ years project management or service delivery management experience in a customer facing role, with PMP certification or equivalent preferred
• Confirmed experience leading delivery of complex customer projects with multi-functional teams using waterfall and agile project delivery methodologies
• Demonstrate the confidence and interpersonal skills needed to conduct effective executive presentations
• Excellent verbal and written communications skills
• Ability to thrive in a dynamic, fast-growing environment while working independently and remotely from other members of your team
• BA/BS preferred in business management, computer science, computer engineering or equivalent work experience
• Experience working for a software vendor preferred
• Professional Services tools familiarity: FinancialForce, Salesforce, Jira, Smartsheets supports

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn't just the right thing to do; it's also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range

United Kingdom

Base Pay: GBP 50,400.00 - 69,300.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at https://splunkbenefits.com.

Thank you for your interest in Splunk!