Production Support Manager

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Company Description

SGS are the world's leading testing, inspection and certification company.

We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

We deliver services that touch every part of human activity and improve millions of lives - from ensuring the safety of food, clothing, transportation, and medicine to better testing in the nuclear industry. Whatever your role, you will make an important contribution to delivering safer products, better services and keeping society connected.

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

• Performance related bonus (discretionary and subject to eligibility criteria)
• Private medical cover (subject to eligibility criteria)
• Competitive pension scheme + Life Assurance
• Generous Annual Leave allowance (increasing with service) plus bank holidays.
• An additional day off for your birthday
• Discounted Gym Membership
• Retailer Discounts
• Access to electric vehicle leasing scheme (subject to eligibility criteria)
• Enhanced maternity/paternity and adoption pay.
• Length of Service Awards
• Christmas Vouchers
• Health & Wellbeing initiatives

Job Description

• Job Title: Production Support Manager
• Location: Aberdeen
• Salary: Competitive with Bonus + Car/Allowance

Main Purpose of Role

• Lead the delivery of Production Support Services from Aberdeen and business development to maximise revenue and profit whilst maintaining high standards of integrity, quality, safety and staff wellbeing.
• Lead the Deliver consistently high standards of analytical performance to ensure the that company quality, health and safety protocols are adhered to while achieving commercial objectives nd continued operation of platform laboratory.

Key Accountabilities

Personnel Management:

• Deploy motivated, competent staff to meet high standards in service, quality, and safety.
• Ensure the out-of-hours on-call system is manned via the app.

Client Relationship Management:

• Act as a Key Account Manager for client contracts, maintaining effective client relationships and ensuring contracts remain profitable through rate reviews.

Compliance:

• Ensure work complies with client-specific instructions and relevant industry standards.

Financial Oversight:

• Oversee the departmental P&L (Profit and Loss), manage net working capital, drive business growth, ensure customer care, and manage staff development.

Training Delivery:

• Design and deliver Production Chemistry training courses for internal and external participants.

Business Development:

• Collaborate with the location management and UK Sales Team to identify and develop new business opportunities and nurture existing client relationships.
• Stay informed of local market trends to explore new business avenues and enhance capabilities to meet client needs.

Team Development:

• Coach and develop the local team to meet defined objectives, ensuring efficient use of resources, and operational capacity to meet client demands.

Operational Involvement:

• Perform Production Chemistry tasks on client sites, both onshore and offshore, as required.

Qualifications

Essential:

• Degree level of a science-related subject or equivalent work experience
• Full, valid UK driving license.
• BOSIET/MIST/Medical
• Offshore Production Chemistry experience
• Proficient use of Microsoft packages

Desirable:

• Previous Manpower Management experience
• Experience delivering training courses

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.