Product Manager (Mat Leave)
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About us
Over the last 18 years, we have helped over a million satisfied customers move and manage their money. Our award-winning product portfolio allows our customers to make low-cost multi-currency payments across various payment products.
From bespoke payment solutions to travel money, transfers, currency hedging, to expense management, we are focused on a single goal of making it easy for our customers to manage and move their money. As a business, we are committed to delivering value to our customers through the combination of advanced payments technology and personal expert service.
About the Role
We are looking for a passionate and experienced Product Manager to help shape our product offering. This role is perfect for someone who likes variety and can take new products and features from concept through to delivery.
You will be a key part of the team delivering the Equals Money product roadmap and have the opportunity to deliver first class financial products to customers. You will be working on both internal and external facing systems and liaising with stakeholders at all levels.
Responsibilities
As a product manager, you will...
• Translate high level roadmaps into actionable batches of work for the Design and Engineering teams.
• Manage new features from concept to delivery.
• Collaborate with the wider delivery team to transform customer and business requirements into product specifications and UX and UI designs. You will work together on discovery workshops, user research and testing to gather and validate ideas and potential solutions.
• Write user stories to effectively communicate requirements to the Engineering and QA teams.
• Work closely with Engineering, and QA teams to ensure that requirements are well understood and ensure that the product/feature is ready for launch. This will include running of planning sessions and retros for new features.
• Develop a release to market strategy, monitor customer feedback and look for opportunities to improve and optimise the customer experience.
• Work with the rest of the team on tasks like documenting specifications, product testing and ensuring that the team is building the right thing for the right reason at all times. This will mean getting stuck in and knowing where you can help the team to succeed.
• Communicate effectively to stakeholders at all levels.
• Work closely with the Growth team in ensuring the product features are accurately reflected in first class product collateral and relevant market campaigns.
• Work closely with colleagues in Operations and Customer Services to ensure they have required product knowledge of any new features.
About you
• Proven experience delivering successful end to end customer facing products whilst owning a product roadmap or strategy.
• Strong experience in taking customer and business requirements and translating them into product specifications.
• Ability to write detailed user stories, create sprint plans and release plans.
• Experience of leading a team of developers and designers towards defined product goals and building software products from the ground up and producing MVPs.
• Ability to prioritise effectively.
• Detail oriented.
• Proven senior stakeholder management experience.
• Familiar with using applications such as Figma and Notion.
Accountabilities
• Drive platform adoption and growth.
• Mentor cross-functional teams and provide product leadership.
• If not already present (this is my no means a must), develop an understanding of payment technologies, regulatory requirements, and industry trends.
Desired Skills
• Ideally experience as a product manager in a payment solution business.
• Experience in platform thinking, with a focus on growth and customer stickiness.
• Ability to prioritise and manage multiple initiatives simultaneously.
• Strong leadership skills and the ability to drive results.
• Strong data literacy skills to validate assumptions and measure success.
• Technical expertise in areas such as software development, APIs, and product architecture, ideally having worked on a API product or a product with strong API or platform focus.
Where possible we offer the opportunity to work flexibly and the opportunity to balance some remote working with time in the office collaborating, taking part in events and developing the social connections that make working with us rewarding.
Equals strives to create a workplace where we can all be ourselves. We believe in inclusion and the power of diversity, so you'll be encouraged to bring your unique perspectives and experiences, and help us understand what you need to do your best work.