Product Manager - Export Services

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Title - Product Manager - Export Services

Location - 185 Farringdon Road, London (Hybrid)

At Royal Mail, we're not just delivering parcels, we're shaping the future of global commerce.

We're looking for a Product Manager who thrives on strategy, innovation, and collaboration. You'll own our international export products, drive performance, and lead the way in developing new capabilities for export services.

Reporting into the Head of International Product Management you will provide product specific input to the development of our International Export product strategy.

This is a role where you can make a real impact. You'll influence strategy and shape the future of international parcel delivery.

About the role

As Product Manager - Export Services, you will:
• Own the Export Account Commercial Product Offer - Be the go-to expert for all things international parcels.
• Shape Strategy - Provide insights on market trends, customer needs, and competitor activity to influence product direction.
• Drive Performance - Monitor revenue and volume, interpret trends, and implement interventions to maximise success.
• Collaborate & Innovate - Work with sales, marketing, operations, and customs teams to deliver best-in-class solutions.
• Lead Enhancements - Specify requirements for new service providers, product improvements, and quality upgrades.
• Enable Sales - Providing expert input and sign off on marketing campaigns and provide input to sales training and briefing on product benefits and features.

About You
• Proven experience in Product Management ideally within international import/export parcel markets.
• Strong commercial acumen and understanding of global shipping trends.
• Skilled in go-to-market strategies, product launches, and cross-functional communication.
• Comfortable managing revenue lines and driving top-line performance.
• A natural collaborator with a passion for innovation and customer experience.
• Opportunities to work on innovative solutions in a fast-moving global market.

Package - Competitive salary, plus £4,200 car allowance, private healthcare, 18% annual bonus potential and leading pension scheme, 27.5 days annual leave plus numerous other benefits

Next Steps

Following a call withe out recruitment team, you will be invited to a Face to Face competency and role specific technical interview in London w/c 26th Jan.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals.

If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

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