Product Manager - Direct To Consumer

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Product Manager - Direct To Consumer

Department: Product

Employment Type: Permanent - Full Time

Location: London, UK

Description

Who are we?

Tripledot is one of the largest independent mobile games companies in the world.

We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.

Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.

Tripledot's guiding principle is that when people love what they do, what they do will be loved by others.

We're building a company we're proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games.

Our ambition is to be the most successful games company in the world, and we're just getting started.

Candidates who reside or will reside in the following locations are eligible for this role: California, Colorado, Florida, Georgia, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Texas, and Washington State.

Key Responsibilities

We are expanding our DTC strategy beyond checkout by creating compelling reasons for players to choose Direct-to-Consumer options. With our payment solutions providing a strong foundation for checkout and payments, we are now focused on building the value layer that sits on top-loyalty, rewards, referrals, VIP engagement, and community-driven sales reach. This Product Manager will define and deliver the systems that complement our payment solutions, deepen player value in DTC channels, and create a consistent, high-quality experience that studios can adopt across the portfolio.

Responsibilities

• Define and drive the DTC product vision across loyalty, rewards, referrals, VIP, and community activation.
• Own the end-to-end product roadmap, from ideation through launch, optimization and ongoing maintenance
• Translate strategic goals into clear product requirements, roadmaps, and measurable outcomes.
• Partner with studios, engineering, payment solutions, data, and UI/UX to ship features that improve DTC engagement, retention, and revenue.
• Develop player progression and value frameworks that reward long-term engagement across our direct channels.
• Lead cross-team alignment around launches, KPIs, and integration requirements for DTC-enabled features.
• Identify opportunities for future expansion, including cross-portfolio loyalty, shared wallet, and unified player identity systems.
• Ensure smooth integration with payment solutions and develop complementary features that enhance the overall DTC checkout and value experience.
• Provide stakeholders with insights into product performance, player behavior, and market opportunities

Skills, Knowledge and Expertise

• 5+ years of experience in Product Management, owning consumer-facing platforms, growth systems, or monetization-adjacent products.
• Strong ability to translate business strategy into product strategy, roadmaps, and measurable outcomes.
• Proven ownership of the full product lifecycle, from concept and execution through launch and in-life optimization.
• Commercial and analytical expertise, including building business cases, defining KPIs, and evaluating ROI.
• Ability to influence without authority and align multiple teams and studios around shared objectives.
• Experience operating in complex, matrixed environments with competing priorities.
• Strong written and verbal communication skills, with the ability to clearly articulate vision, tradeoffs, and performance to diverse stakeholders.

Benefits

25 days paid holiday in addition to bank holidays to relax and refresh throughout the year

Hybrid Working: We work in the office 3 days a week, Tuesdays and Wednesdays, and a third day of your choice.

20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.

Daily Free Lunch: when in the office you get GBP 12 every day to order from JustEat.

Regular company events and rewards: quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit.

Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.

Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]

Life Assurance & Group Income Cover: Financial protection for you and your loved ones.

Continuous Professional Development: Propel your career with continuous opportunities for professional development.

Private Medical Cover & Health Cash Plan: Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash

Dental Cover: Opt-in (P11d benefit)

Cycle to Work Scheme: Salary sacrifice bike purchase scheme

Pension Plan: Qualifying earnings or opt-in 4% contributory match schemes offered