Product Manager Collaboration & Msg Ser

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Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking a Product Manager for Collaboration & Messaging Services to lead the strategy, roadmap, and end-to-end lifecycle of Digital Workplace services. This includes managing Office 365 capabilities, internally developed solutions, and products delivered by third-party partners. The individual will play a critical role in shaping Vodafone's Digital Workplace vision by driving product adoption, enhancing user experience, and ensuring these services integrate seamlessly across the wider Vodafone IT environment.

What you'll do

• Manage the full lifecycle of cloud-based Collaboration & Messaging products, including Office 365, within the Digital Workplace portfolio.
• Translate business requirements, user insights, and market trends into a clear product strategy and roadmap aligned with Vodafone's Digital Workplace and EXX ambitions.
• Define product governance, oversee launches, monitor adoption patterns, and translate insights into continuous improvement of future releases.
• Lead design and innovation initiatives, including backlog prioritisation across the service portfolio.
• Define and track product KPIs to monitor adoption, quality, and customer satisfaction.
• Identify opportunities to improve efficiency, simplify functionality, and optimise costs across services.
• Collaborate closely with cross-functional teams and partners to align business needs, technical feasibility, and service value.

Who you are

• Minimum 3 years' experience in digital product management or service design within a large, multinational environment.
• Strong understanding of design thinking and agile delivery methodologies.
• Deep knowledge of Office 365 capabilities, including Copilot and Microsoft product roadmaps.
• Broad understanding of modern digital collaboration, communication, and GenAI tools.
• Strong business analysis skills, with the ability to facilitate discussion, influence stakeholders, and translate needs into product requirements.
• Excellent relationship-building skills and the ability to work effectively across cultures and technical backgrounds.
• Ability to articulate ideas clearly to both technical and non-technical audiences.
• In-depth knowledge of enterprise content management, digital workplace platforms, and collaboration tools in large enterprise settings.
• Experience with service design, enterprise-scale Office 365 environments, and tools such as SharePoint, MS Teams, Power Platform, Copilot, Exchange, Viva Engage, Loop, Whiteboard, Archiving and MailFlow.
• Capability to design screen mock-ups and visual concepts where needed.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to shape the future of Vodafone's global Digital Workplace ecosystem.
• Exposure to cutting-edge Microsoft technologies, including Copilot and advanced collaboration platforms.
• Ability to drive innovation and influence product strategy across a multinational organisation.
• Collaboration with global teams, product experts, and strategic technology partners.
• A supportive environment encouraging professional growth, innovation, and cross-functional learning.

What skills you will learn

• Advanced product lifecycle and service design expertise in a large global enterprise.
• Hands-on experience with next-generation AI-enhanced tools, including Microsoft Copilot and Copilot Studio.
• Enhanced skills in stakeholder management, negotiation, and cross-cultural communication.
• Experience in analysing product adoption data and using insights to guide strategic decisions.
• Innovation leadership, backlog management, and product governance in complex IT environments.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• Chat with our employees: https://lnkd.in/dpkrcvR2

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.