Product Manager Benelux

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Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) - an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

• We are a wholesale global travel organization
• We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
• We partner with over 430,000 properties in more than 15,000 destinations
• We work with more than 44,000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

In this role you will

Play a major role in the maintenance of our relationships with hotel partners. As the main point of contact for our partners you will be responsible for reviewing and loading hotel contracts, optimizing the products on offer, and assisting partners with the operation of internal platforms.

You will be responsible for a product optimization for key portfolio of Benelux hotels. The area may be changed dependent on the needs of the business.

Working closely with, and following the direction of, the Contract Manager, you will implement their market strategy for a given geographical area and take targeted actions as needed to ensure its success.

Key responsibilities

• Build and maintain direct relationships with hotel partners and address their queries.
• Assist with loading of contracts via Fresh Desk platform and last-minute offers.
• Maintain contractual hotel allocations, last-minute availability, and overall portfolio availability regularly and as required.
• Work with Hotel partners and Contracts Manager on special offers and promotions.
• Review, accept, or negotiate against stop sales.
• Evaluate production and determine follow up action jointly with Contracts Manager and as directed by Line Manager.
• Implement the training of hotel partners on supplier interface and usage of extranet tools.
• Undertake tasks related to the competitiveness report.
• Undertake regular price comparisons for a given destination to ensure we have the best rates.
• Assist with mapping and loading of BAR contracts.
• Analyze, investigate, and implement recovery of 3P bookings to DC according to departmental parameters.
• Additional responsibilities may include directly handling a small portfolio of suppliers as directed by Line Manager.
• Informing Contracts Managers of new leads and opportunities.
• Assist Contracts Manager with urgent tasks whilst they are on business trips as and when required.
• Inter-departmental communication including accounts, reservations and customer care department, content, etc.

The skills we would love to see in your suitcase!

• English is a must at an advanced level.
• French or Dutch language desirable.
• Work experience in a similar role and /or with other contracting platforms is a plus.
• Commercial awareness in the travel industry.
• Ability to build effective working relations both internally and external.
• Personal effectiveness with strong communication and influencing skills.
• Comfortable using phone to negotiate with suppliers.
• Experience in working in fast paced and multi-cultural environment.
• Proactive, with ability to offer solutions to issues encountered.
• Good Microsoft Office knowledge, especially Excel and Outlook.
• Ability to use multiple systems.
• Team player.
• Ability to negotiate.
• Ability to work independently as well as part of the team.
• Ability to prioritize.
• Organized with impeccable attention to detail.
• Numerically astute.

Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow, influence & impact change
• Disruptive, fast-growing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at www.webbeds.com - #LI-Hybrid