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Product Manager - Adoption & Success

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Powered by Konecta Group, we support our client's digital transformation and cultural change by staying transparent and inclusive, seeking for progress rather than perfection.

We are currently looking for an exceptional Product Manager - Digital Way of Working who will help us drive our mission in bringing innovative workplace experiences, data-driven decision making and digital capabilities into a constantly changing ecosystem, as part of our outsourced collaboration with The Coca-Cola Company across the world.

The Product Manager - Digital Way of Working will be a key link between the technical teams and the business, delivering productive, scalable and successful tech solutions across Global Marketing.

Who are you?

Above all, you are passionate about new marketing technology solutions. Confident in your project management expertise, you are great at management of vendors and development teams focusing on building and prioritizing business requirements. You have strong experience in product ownership and/or digital product management. Building product development roadmaps, tracking delivery, conducting UATs, managing stakeholders... are the activities that you face on daily basis. You have working experience (7+ years) in software development or product management environment. You have exceptional written and verbal communications skills with the ability to engage and collaborate with a large range of stakeholders in commercial, digital, content and IT. You show an understanding of available functionality and processes, while capturing feedback and putting customer insight/analytics at the heart of your thinking. Being a strong and creative problem-solver with a can-do proactive approach, you are not afraid to get stuck in and take ownership, work under pressure and meet the deadlines to deliver best-in-market engaging digital experience and products which retain and delight the users.

Experience with Adobe Workfront, Azure DevOps, Intercom, agile practices and system integrations projects are a plus.

What you'll do for us? Your main responsibilities

  • Develop and implement a strategic roadmap for platform adoption and success in all target markets.
  • Tailor adoption to align with regional and market-specific requirements.
  • Collaborate with cross-functional teams, to drive platform adoption.
  • Engage with users to gather feedback and continuously improve the platform experience/ adoption.
  • Drive change management initiatives to ensure smooth platform rollouts and user onboarding.
  • Monitor and report on key performance metrics (e.g., adoption rates, user engagement) across markets.
  • Use data-driven insights to adjust the product roadmap and prioritize features that boost market adoption.
  • Lead change management initiatives to drive platform adoption, including training, communication plans, and user support programs.
  • Provide detailed onboarding plans for new markets to ensure smooth and successful launches.
  • Strong stakeholder management and communication skills
  • Product Manager - Adoption & Success

    Konecta
    London, UK
    Contract

    Published on 06/10/2024

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