Product Manager

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Job Description

Location: Hybrid working, with 3 days a week in the VHQ, Crawley

Hours: Full time, 37.5 hours per week, Monday to Friday

Contract type: Permanent

Closing date: Monday, 13th April 2026

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. Within Virgin Atlantic Holidays, our Product teams shape compelling holiday experiences that balance customer appeal, commercial performance and brand ambition.

In a nutshell

As Product Manager, you'll own the end-to-end lifecycle of your regional product portfolio, from creation through to on-sale performance. You'll work closely with Destination Managers and cross-functional partners to ensure our holidays are differentiated, commercially strong and operationally sound.

This role plays a key part in translating customer insight and commercial strategy into product decisions that support growth, conversion and customer satisfaction.

Day to day

As a Product Manager, you will:

• Own and manage the full product lifecycle for your destination portfolio
• Work with Strategy and Destination teams to review performance, market trends and competitor activity
• Identify product gaps and opportunities, ensuring the right product is on sale for the right customer
• Lead product development initiatives aligned to brand, customer and commercial objectives
• Support trading and revenue management through tactical promotions and performance reviews
• Oversee campaign and channel activation, ensuring product is positioned effectively to drive conversion
• Manage supplier relationships, monitoring quality, NPS and operational performance
• Support sales teams through training, engagement and product storytelling

About you

We're looking for an experienced product professional with strong commercial judgement and a passion for building compelling customer propositions.

• Proven experience in product management within tour operating or travel environments
• Strong commercial and analytical skills with the ability to interpret performance data
• Excellent stakeholder management and influencing capability
• Confidence operating in a fast-paced, changing environment
• Experience working with Travelbox or similar systems is advantageous
• Strong communication skills, with the ability to engage both internal teams and external partners

If this sounds like the right next step for you, we'd love to hear from you.

Be yourself - Our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we've got your individual considerations covered.

Our recipe for Leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here