Product Manager

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Job Description

Summary

You'll collaborate with Product and Technology teams to develop the technical strategy and roadmap for our Price data platforms. You'll holistically lead the product management process from research, product planning and build, through to launch and implementation of a diverse and highly sophisticated system, through prioritisation and formulation of strategic goals.

Work with other Product Managers to collaborate on cross-product team dependencies. Develop strong working relationships with relevant business owners for M&S Business context and with Technology for retail-specific technology expertise.

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

• Lead the product development for the pricing domain, where you will be building transformational capabilities to be used across all of M&S
• Demonstrate a good level of understanding of both the software development process, and the full technology stack understanding how your product interacts with other product teams and all areas of the business.
• Work collaboratively across M&S, particularly with the wider product team, technology delivery, and engineering.
• Accountable for the prioritisation of a backlog of work balancing requirements, optimising existing features, removing technical debt, and identifying quick wins vs pivotal initiatives.
• Contribute to each quarterly prioritisation process and building, refining the product roadmap, communicating it to wider teams and partners on a periodic basis.
• Work with the Technical Programme Manager to inspect and adapt the teams working practices to suit the product lifecycle optimising value delivery.
• Lead the business readiness for your features, collaborating closely with all parties involved to clearly communicate what will be released and when.
• Assume shared accountability for the operational health of your product, reporting on agreed performance metrics.
• Working with the Senior Product Manager to build upon the future Pricing vision and product strategy.
• Management of day-to-day questions on pricing, with the ability to troubleshoot issues.

Who you are

• Over 3 years' experience in product management, demonstrating successful development and delivery of product strategies, roadmaps through to product launch and optimisation
• Pricing & Promotions lifecycle from creation to execution.
• A methodical and analytical approach, with great problem solving skills
• Excellent technical capability, and ideally experience in building and launching various APIs, including API-based products and services
• Superb communication and experience dealing with business partners, both technical and non-technical.
• You are a connector, bringing people together you help make improvements even in areas you do not own.

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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