Product Manager

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Easol is the leading all-in-one 'experience commerce' platform built to power experience businesses including festivals, wellness retreats, food and drink, sports and adventure trips. With Easol, experience businesses have complete control to drive more direct sales, retain more revenue, own their data and run their business on their terms.

Easol has deep roots in experiences. The platform was founded by former festival founders, Lisa and Ben Simpson in 2017, after the husband and wife team endured challenges and frustrations first-hand while setting up and growing their own experience business including Rise, Europe's biggest Snowsports and music festival, and Beyond Adventures, a series of adventure travel experiences in remote locations such as the Sahara desert and the Swedish archipelago.

We are looking for a Product Manager to work directly with the Engineering team and the wider business to build the future of Experience Commerce.

About the Role

• Gain a deep understanding of our creator needs, use cases and user personas and be able to prioritise capabilities that deliver the maximum return for our creators in our verticals such as Festival/Music, Adventure and Location based Entertainment.
• Own product initiatives and manage the end-to-end product development cycle from ideation through to delivery and launch.
• Work closely with engineering, design, success, marketing and performance teams to regularly ship new experiments and features.
• Maintain a prioritised backlog of product features and requests that are optimised for user needs, resources and strategic opportunities.
• Collaborate across product teams and cross-functional stakeholders to drive alignment and execution.
• You'll be working closely with our Creators on the B2B side and will be dealing with ambiguity and complexity and have the exposure to be working more on the B2C side as an integrated Product Manager for our Creators customers experience.

Requirements

• Proven experience in product management in a fast-paced SaaS or e-commerce company.
• Deep understanding of agile software development methodologies and design thinking.
• Experience managing cross-functional teams of designers, engineers and sales.
• A track record of launching products that people love and lead to great business results.
• Exceptional communication skills on both technical and non-technical levels.
• Ability to work collaboratively across the product team with a balanced approach, you don't need to wait for directions, but know when buy-in is critical.
• Experience using both quantitative and qualitative data to inform product prioritisation including user interviews and data analysis.

About You

• You are customer-driven and think deeply about how UIs and workflows impact both the experience creator and their end-customer and how to design that for scale.
• You are passionate about working across the full product lifecycle, from design to development, from research to implementation and managing growth.
• You are process-oriented and always show meticulous attention to detail.
• You are a team player who is compassionate, friendly and always seeks to empower others and learn from others.
• You are organised, have excellent time management skills and know what key priorities you need to focus on.
• You are comfortable working in a fast-paced environment.
• You are passionate about experiences.

What you'll enjoy at Easol

You'll have real visibility of what's happening in the business. We have weekly company meetings, where we all get together to discuss our wins, learning opportunities, our goals and direction.

There is an open forum for you to have your say in what we do and how we do it. We empower our team to share their ideas - no egos here!

You'll have access to our incredible perks, such as a company-funded "deep week", where you can travel to a destination of choice and have dedicated time to focus on a project that is important to you without distraction.

In addition to that, we offer a monthly contribution towards a gym membership and your mobile phone contract, an annual personal development budget, support to choose your own equipment and a lot more.

You'll have 33 days of holidays, inclusive of public holidays.

Employees of all backgrounds and physical abilities will be supported by us in every way possible to thrive.