Product Manager - 12 Month FTC - Maternity Cover

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Company Description

Do you want to make an impact as part of Informa TechTarget? At Informa TechTarget, you'll be joining a vibrant community of over 2000 colleagues across 20 locations within a fast-paced international NASDAQ-listed organization. Informa TechTarget is a division of Informa PLC, a leading international business-to-business events, digital services, and academic research company listed on the UK FTSE 100.

If you want to rub shoulders with big brands and market-leading experts, have a meaningful and impactful career, working alongside some of the most respected industry experts, you've come to the right place!

About Informa TechTarget informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology, specific websites and over 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into the technology market. Informa TechTarget is headquartered in Boston, MA and has offices across the globe spanning the Americas, EMEA and APAC.

As part of Informa, you will join a global community of professionals and prestigious brands. You can collaborate across teams, explore different roles, and engage in colleague activities. This environment allows you to build your knowledge, skills, experience, and career while expanding your professional network. Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices.

For more information, visit informatechtarget.com and follow us on LinkedIn Informa TechTarget

Job Description

We're seeking an outcome and digitally focused Product Manager within our research division Omdia to provide maternity cover in supporting and developing the Omdia research platform. The role is core to us achieving our ambition of creating a best-in-class platform for our customers and adopting an agile, test and learn approach to product management.

You will work with colleagues across the research business as well as product and technology teams to maintain and enhance the capabilities and optimization of the Omdia platform. You will also ensure any user information and product collateral on the platform remains current and relevant.

As our organisational structure is matrix-based, the ability to build relationships and work with a variety of stakeholders is a key part of the role.

The role suits a proactive, goal-oriented candidate who thrives in complicated but ambitious organisations and is enthusiastic about understanding customer problems and solving them.

Responsibilities

The best fit for this role will be someone who has experience working within a customer-centric, digital product function that applies a test and learn approach to development. The role covers the following responsibilities and areas of focus:

• Customer-centricity: engage with and understand the needs of your customers and use this to make decisions on where to focus and what to prioritise
• Development backlog: prioritise and manage the backlog to ensure it supports BAU and new feature development
• Product portfolio management: ensure products and content are accurately and effectively presented on the platform, applying fixes in the CMS or development work and automating processes where possible
• Continuous incremental improvement: own a roadmap that is focused on improving discoverability of content, site speed and UX focused design
• User engagement: work with the marketing team and build new features and functionality to increase customer engagement and encourage prospects to register
• Optimisation: own the optimisation strategy for the platform, and review core customer and prospect journeys to identify barriers to conversion and customer goal attainment
• Data & analytics: analyse site performance and customer and prospect engagement to understand performance and drive decision making
• Stakeholder engagement: work closely with product managers, technology teams and Omdia business stakeholders to develop new solutions on the platform
• Communication: ensure Omdia non-product colleagues have visibility of fixes and new developments in the pipeline

Qualifications

• Digital product management: experience managing a portfolio of digital products and services
• Platform management: experience managing digital platforms to support BAU, drive efficiency and optimise discoverability of content through iterative development
• Digital best practices: in-depth knowledge of best practices in user experience, SEO, engagement, funnels and conversion
• Analytics: expertise in web analytics and other analytics and reporting tools
• A highly organised approach: resourceful, flexible and action-oriented with experience driving focus and prioritisation in a fast-paced environment
• Commercial acumen: understand revenue drivers and how user engagement on the platform contributes to them
• Decision-making: having the confidence to make quick decisions based on the available data and move forward at pace in an environment of ambiguity
• Comms and visibility: effective at managing expectations and communications (written and verbal) to all levels and disciplines in the organisation
• Collaboration: experience working in a matrix-based organization or building relationships and trust across a range of teams and functions and managing expectations
• Operational understanding of research or data businesses is an advantage

Additional Information

You can make a real impact at Informa Tech Target, because what we do matters - and we do it at scale. Informa Tech Target is a division of Informa, where no two days are the same and you'll find the freedom, opportunity and support of a fantastic community.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us;

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves.
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.

Ask us or see our website for full information.

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