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Product Excellence Manager

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Role Introduction

The Product Excellence Manager will enhance processes, drive efficiency and implement best practices for our Product Managers, Product Owners and Business Analysts across Concept to Market (from Idea to Launch). The role involves line management and suits someone who has a proven background in product management and product ownership, experience of driving new ways of working and leading through change.

What You Will Do

  • Shape best practice and operationalise processes for Product Managers, Product Owners and Business Analysts across Concept to Market.
  • Identify new ways of working and drive continuous improvement aligned with OneAdvanced's strategy.
  • Subject Matter Expert / evangelist for Concept to Market (through a product lens) working closely with Engineering to ensure collectively our Concept to Market approach is world class.
  • Define and deliver best practice / process training to drive consistency across Product Managers, Product Owners and Business Analysts.
  • Ensure best practice is clearly documented and aligns with our OneAdvanced Knowledge Management strategy.
  • Define and implement certification programmes to drive excellence across Product Managers, Product Owners and Business Analysts.
  • Guide teams through our annual strategic product & tech roadmap planning process ensuring quality output and timely completion
  • Drive key improvement initiatives across our OneAdvanced 3.0 Concept to Market programme.
  • Work closely with the Product Operations Specialist - Tooling and Data to ensure tooling supports best practice.
  • Identify and recommend industry best practices to optimize product processes and outcomes.
  • Stay updated on emerging trends, tools, and technologies in software development and product management
  • Provide line management to a team, including overseeing performance, providing guidance and ensuring team objectives are met.

What You Will Have

  • Advanced understanding and experience in both Product Manager and Product Owner roles; Business Analyst role is a plus
  • Advanced understanding and experience the Concept to Market processes for software products
  • Proven experience in progressing software products from concept to market.
  • Strong analytical and problem-solving skills with excellent judgement
  • Excellent communication and presentation skills to deliver training effectively
  • Exhibit sound judgement in making timely decisions, considering both short- and long-term impacts
  • Strong understanding of Product Lifecycle Management
  • Strong understanding of the software development lifecycle and Agile project management esp. Scrum methodology
  • Proactive mindset and traverse from the detail to strategic thinking.
  • Strong communication and interpersonal skills, with the ability to influence and build relationships across all levels of the organization
  • Familiarity with using Aha! software for roadmap planning, GTM, Release Management, Ideas Management

What We Do For You

Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

  • Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days
  • Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First
  • Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace

Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally

  • Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go
  • Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

  • Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company
  • Income protection insurance - Providing you with support and assistance when you need it most
  • Discounted Parking - We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employee's when purchasing a digital season tickets

Recognition - Highlighting and rewarding the great work our people do

  • Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference - we provide opportunities to help our people make a difference to the causes they care about

  • MatchIt! - Fundraise for a cause close to your heart and Advanced will match part of the funding
  • Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it
  • Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are

OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

To learn more about working at OneAdvanced please click here

Product Excellence Manager

OneAdvanced
Birmingham, UK
Full-Time

Published on 02/12/2024

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