Product Analyst

Job Description:

Dentsu is a leading global marketing agency, ranked among the top five worldwide. With over 70,000 employees across 145+ markets, we provide an array of advertising, creative, and technology services to Fortune 1000 clients.

Our mission is to Innovate the Way Brands Are Built by forging meaningful connections between businesses and people. We achieve this by harnessing the power of data, creativity and technology to continually transform how brands engage with their audiences.

Within the Digital Product team, we empower Dentsu's clients and internal teams to win by building a suite of digital marketing tools for managing online campaigns. Our SaaS platform helps campaign managers save time and avoid mistakes by aiding in quality assurance, performance pacing and data analysis.

About The Role

To achieve our development and scaling goals, we're looking for an ambitious and detail-oriented Product Analyst with some experience in building, marketing or researching digital products. Whether you're a recent graduate or looking for your first role, this is a great opportunity to kick-start your career in Product.
Working closely with the Sr Product Manager, you will be instrumental in driving the product's success. Your role will involve analysing data, engaging with users, and collaborating with cross-functional colleagues to ensure informed decisions are made about the product's direction. More specifically, you'll make an impact by:

• Analysing user behaviour and product usage data to uncover patterns, trends, and opportunities for improvement

• Collecting, organising, and analysing customer feedback through surveys, interviews, focus groups, and support tickets to inform product decisions

• Assisting with the launch of new features and evaluating their success and impact

• Influencing the product roadmap and backlog by providing data-driven insights and creating detailed tickets

• Collaborating with the Sr Product Manager and Software Developers to brainstorm, design, and implement solutions that address user problems

• Collaborating with the Product Enablement Manager to develop and maintain product documentation, including user guides, FAQs, and marketing materials

• Collaborating with the QA Developers to conduct regression tests following deployments to ensure product stability and quality
• Monitoring the feedback channels and product inbox, prioritising inquiries, and escalating issues to appropriate colleagues

About You

• Bachelor's degree in a relevant field
• Good communication and interpersonal skills

• Good analytical and presentation skills, with strong attention to detail

• Strong interest in or basic understanding of the software development process

• 0 to 2 years' work experience in building, marketing or researching digital products

• Technical acumen and ability to gain expertise in digital marketing and our product quickly

Working at Dentsu

You'll have a competitive salary, private health insurance, holiday & wellness days off, corporate discounts and career development through Dentsu University.

You'll have a hybrid working schedule with some flexibility on start/end hours, and option to work from home 3 days per week, with 2 days per week in our modern office on Triton St, London.

We're a friendly bunch! You'll be working with a mix of product managers, developers and marketing professionals - a perfect environment to sharpen your product skills. We host regular team socials, company-wide workshops, and allocate time for self-development every Friday.

We're an ambitious and fast-growing team, so beside the mentioned responsibilities, you'll have the chance to contribute to the wider product strategy, marketing, and best practices.

Dentsu does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.

#LI-Hybrid

Location:
London

Brand:
Merkle

Time Type:
Full time

Contract Type:
Permanent]]>