Procurement Manager - Professional Services, AMS

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Responsibilities

Our Vision:
The Procurement team is committed to delivering top-notch purchasing solutions and constructing a global platform for sourcing resources. We achieve this by offering professional procurement resource management, carefully selecting high-quality suppliers, and effectively managing supplier performance. Our ultimate goal is to enhance the efficiency, cost-effectiveness, and compliance of the company's procurement activities, while also cultivating a healthy and long-term business ecosystem.

Position Impact:
We are looking for an experienced Procurement Manager to take charge of our company's service outsourcing operations, with a particular emphasis on Third-Party Associate (TPA) services in the Americas (AMS) region. This role demands strategic thinking to secure cost-effective deals and reliable suppliers, the ability to identify resources for our rapidly expanding businesses across different sectors and regions in the AMS area, and close engagement with key stakeholders to define valid demands and optimal supplier strategies. Additionally, ensuring business compliance for effective risk control is a crucial part of this position.

Responsibilities:
1. TPA Focused Sourcing
- Thoroughly assess potential TPA suppliers, considering factors such as their local market presence, regulatory compliance capabilities in the AMS region, and their track record in handling complex outsourcing projects.
2. Process Optimization
- Implement and optimize procurement processes specifically tailored to the TPA service landscape in the AMS region. This includes streamlining the tendering process, negotiating favorable contract terms, and leveraging local market insights to reduce costs without sacrificing service quality.
- Continuously review and improve existing procurement procedures to enhance overall efficiency, taking into account the unique regulatory and cultural factors in the AMS region.
3. Supplier Performance Management
- Manage TPA supplier deliverables in the AMS region, ensuring that they meet or exceed the agreed-upon service-level agreements. Establish performance measurement systems tailored to the TPA service providers in the region, aiming to increase vendor competition, secure supply, and enhance the efficiency and flexibility of TPA services.
- Regularly evaluate TPA supplier performance, provide constructive feedback, and work with underperforming suppliers to develop improvement plans.
4. Stakeholder Collaboration
- Collaborate closely with business owners across the AMS region, applying strong business acumen to define procurement and supply strategies for TPA services. Understand their specific business needs, growth plans, and pain points, and translate these into actionable procurement strategies.
- Provide feasible and innovative advice to help businesses in the AMS region scale quickly, taking into consideration the local business environment, regulatory landscape, and the availability of TPA resources.

Qualifications

Minimum Qualifications:
- 5+ years of progressive experience within the Professional Services indirect category.
- Proficient in negotiation and contract management.
- Outstanding communication and interpersonal skills.
- Skilled in data analysis, decision-making, and complex problem-solving.
- Capable of handling ambiguity, managing conflicts, and navigating change.
- Willingness to travel within the region as needed.

Preferred Qualifications:
- Have relevant experience in TPA-related procurement in the AMS region or a similar geographical scope.
- Professional certifications in procurement (e.g., CSCP, CPM, CPP, or equivalent).
- Prior experience working in fast-paced multinational companies, preferably within the tech industry.
- In-depth knowledge of procurement regulations, best practices, and market trends in the region.
- Familiarity with procurement software and tools such as SAP and Coupa.