Process Optimisation Specialist, Merchant Risk Operations (Senior Analyst)

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Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That's why we're on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we're just getting started. We're building diverse and inclusive teams around the world - because that's how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

Checkout.com is looking for a strategic-thinking, resourceful, and highly-driven Process Optimisation Specialist (Senior Analyst) to help drive process improvement and efficiency across Merchant Risk Operations, inc. Underwriting, Portfolio Management, Fraud, Chargebacks, Scheme Compliance and more.

The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you're eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference!

What you will be doing:

• Supporting and collaborating with key stakeholders and the Head of Risk Monitoring Operations to define and implement the required processes to support our Risk Monitoring teams.
• Taking existing processes, unwinding, rebuilding and reimagining them so they result in an outstanding Risk Monitoring program.
• Ensuring our process flows are frictionless for teammates, by creating step-by-step instructions/guides and documentation for use globally.
• Identifying business process challenges through data analysis and collaboration with stakeholders.
• Providing clear and concise presentation of findings and design plans to stakeholders globally.

Qualifications

About You:

• Have a minimum 2 years previous experience in a Risk/Fraud Operations, Fraud Prevention, Monitoring or Detection function, in First Line of Defence (Operations) within the Payments Industry preferably with exposure to both Acquiring and Issuing products.
• 1-2 years of process excellence experience, ideally managing operational processes and projects across multiple global operations units.
• Experience in developing and designing process outlines, flowcharts and implementation procedures.
• Experience of working in a fast-paced and ambiguous environment where you've successfully managed, coordinated, executed and maintained multiple projects in a deadline-driven environment.
• Possess a passion for understanding the future state of Checkout.com in order to design and build practices and processes to facilitate it.
• You are a mission driven individual who will demonstrate and drive the Checkout.com culture with your colleagues.
• Bachelor's degree or equivalent experience required.

Additional Information

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

What we stand for:

At Checkout.com, everything starts with our values, including the experience we offer our people.

#Aspire

We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.

#Excel

We don't stop at 'good' here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.

#Unite

We're proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.

Want to see us in action?

Take a peek inside here

More about Checkout.com

We empower businesses to adapt, innovate and thrive with the connected payments they deserve. Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. Checkout.com launched in 2012, and we now have a team of 1800 people across 19 international offices. To date, we've raised a total of $1.8 billion, with our Series D valuing us at $40 billion.

We believe in equal opportunities

Checkout.com is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world - and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we'll empower you to unlock your potential so you can do your best work. We'd love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We'll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagramhttps://www.instagram.com/checkout_com/