Head of Delivery

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About The Role

Contract type: Permanent

Hours: Full-time, 35 Hours

Location: Head Office, Nottingham (hybrid working, 2-3 days a week onsite)

Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact [email protected]

Join our growing team as a Head of Delivery and help us shape the future of a modern mutual! This is a fantastic opportunity for someone passionate about empowering teams, driving Impactful change, and setting standards for delivery excellence.

We are a forward-thinking, modern mutual building society at the forefront of transforming our ways of working and investing heavily in technology to serve our members better. As our Head of Delivery, you'll play a pivotal role in our journey to redefine what a building society can be in the digital age.

You'll lead and inspire via matrix management to maximise effectiveness, shaping and championing best practices across the organisation. As the architect of our Change Excellence programme, you'll ensure we overcome organisational barriers and maintain momentum on our projects, helping our Society to innovate and deliver seamlessly.

This is an opportunity to drive cultural and operational transformation, solving complex challenges while fostering a proactive, collaborative environment. If you're ready to make a tangible impact and lead a skilled delivery team within a dynamic, member-focused organisation, we'd love to hear from you.

Here's a taste of what you will be doing as a Head of Delivery at Nottingham Building Society: -

• Support the professional development and continuous improvement of a team of delivery managers that can scale and grow to support the business's needs.
• Lead the Centre of Excellence for our Change Excellence programme, which includes, building capability in agile ways of working and changing our change culture.
• Advocate the value of agile delivery across all levels and business areas to increase organisational agile understanding and maturity.
• Identify organisational processes that do not support agile delivery and work with the wider organisation to transform these.
• Own and evolve a delivery strategy and framework based on industry best practice that encourages collaboration and early, continuous delivery.
• Transparent peer-to-peer communication and agile mentorship with the tech leadership team.
• Leading the organisation's continuous planning and delivery process, allowing for regular feedback loops, frequent iterations and evidence-based change.
• Work with leadership to set and communicate the strategy for teams so everyone is clear about what's most important and that they are focused on achieving these.
• Use delivery metrics as an organisational inspect & adapt tool to ensure sustainable delivery.
• Spot warning signs of impediments that might slow or stop delivery and pre-emptively work to resolve those.

About you: -

• Extensive project management experience in leading large-scale programmes and initiatives.
• Extensive experience in transformation teams delivering large scale cross functional projects.
• Navigated complex organisational change, communicating a vision, progressing and engaging key stakeholders.
• Create and lead high performing teams, both in your own team and in matrix/cross functional teams.
• Able to build trusted relationships at all levels with excellent cross functional working / communication skills.
• Think strategically, translating big picture into delivery, aligned to overall strategy.
• Drive a culture of continuous improvement with experience in engaging cross functional teams in new ways of working.

Reward & Benefits -

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, single cover Bupa Healthcare, car allowance, 27 days annual leave (increasing to 29 days from January) plus bank holidays, holiday purchase scheme (buy up to 5 days per year) and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• Flexible and hybrid working to encourage a work life balance, we want you to be at your best inside and outside of work.
• A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
• A strong sustainability agenda - we're continually finding new ways to be kinder to the environment by reducing our carbon footprint.
• We're passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you.
• Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.

Embracing Diversity Together: -

We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.

Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers.

We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.

About Us

We are a mutual, which means we don't have shareholders. Instead, we're owned by our members and use our money to do good, investing in our community, responsible causes, and - well, you. So, we're always striving to do the right thing for our team, communities and members.

Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.