Principal Project Delivery Manager

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The requirement is for an experienced Project Delivery Manager with a proven track record in overseeing and managing complex high impact transformative projects. The role involves strategic planning, execution and leadership ensuring that projects align with WorkWave's objectives, are completed on time and within scope. The Principal Project Manager plays a critical role in driving innovation and excellence to our external customers and internal stakeholders.

This role will support the business and lead all of our migrations to include complex upgrades, product migrations, and future infrastructure enhancements. This role will work closely with all areas of the business, (Sales, Customer Success, Support, Product, Engineering, Marketing and Professional Services). Additionally, the role will gather feedback and engage with our customers on our future direction of our products, services and infrastructure.

To achieve this the successful candidate must have a passion to succeed. They should also have excellent organizational, communication, demonstration and written/documentation skills, combined with strong customer facing skills and previous senior management and leadership experience.

WHAT YOU'LL DO:

• Lead the delivery of a complex Cloud migration project across the UK&I using Waterfall and Agile project methodologies in fast pace and high pressure project environment
• You will take ownership and a proactive lead in understanding the purpose of the migration you are delivering and what success looks like for our customers
• Manage and lead the migration teams, fostering a collaborative and results-oriented environment
• Identify potential risks and develop mitigation strategies
• Responsible for managing senior level internal customer relationships
• Be a critical thinker and problem solver who is comfortable challenging assumptions, asking questions and making decisions as well as finding the not so obvious answers by leveraging subject matter experts
• Provide guidance and motivation to project team members throughout the project life cycle and confer with project staff to outline work plan
• Ensure effective communication and interfaces with the all internal departments
• Establish and enforce quality assurance processes to ensure that delivered solutions meet established standards of functionality, reliability, and performance
• Active stakeholder management to clarify requirements and agree on project objectives and priorities. Maintain stakeholder involvement in key decisions
• Manage project risk effectively - take responsibility for the management of the project risk and opportunities and effective mitigation measures to reduce risk
• Be responsible for the project programme. Work with multidisciplinary delivery teams to update the programme as required
• Collaborate with cross-functional teams, both locally and globally, to drive project execution and achieve desired business outcomes
• Work closely with cloud architects to design and implement migration strategies
• Develop and implement testing plans to ensure the integrity and functionality of migrated applications
• Coordinate user acceptance testing and resolve any issues that may arise
• Dealing with emerging risks and issues promptly and professionally, escalating where necessary
• Using appropriate standards, systems, resources, tools and techniques in all project and programme management activities
• Maintaining and controlling project documentation and systems during, and on completion of the project
• Preparing weekly/monthly project status updates for EMEA SLT and C-Suite

WHAT YOU'LL BRING:

• Project Management experience, preferably gained from managing IT (software) projects
• Proven experience of working with a project management methodology such as PRINCE2
• Experience with Agile or other iterative project management methodologies is a plus
• Strong understanding of ERP systems and related technologies
• Successful delivery managing migration projects
• Demonstrable high-level of communication, facilitation and negotiation skills
• Demonstrable experience of commercial decision making
• Excellent communication skills, both written and verbal
• Excellent interpersonal skills with the ability to quickly develop effective working relationships with internal and external project teams
• Experience of working with Project management tools and platforms (MS Projects, Smartsheets, MS Office, G-Suite)

WHAT YOU SHOULD KNOW ABOUT US:

• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers

• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses

• We openly accept others as they are and build strong partnerships based on trust

• Teamwork and collaboration is key to help our colleagues and customers solve their challenges

• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:

• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.

A GLOBAL COMPANY WITH A LOCAL PRESENCE:

• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.

• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn't feasible, or to help with cross training, team building and/or brainstorming.

• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.

• Whether you work remotely or take advantage of one of our offices, you'll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

RELAX, WE'VE GOT YOU COVERED:

• Employees can expect a robust benefits package, including 25 days holiday plus an additional 5 days of flexible time off

AND BEYOND...

• Comprehensive financial protection - critical illness cover, income protection, death in service cover and pension contribution

• Wellbeing benefits - Global Wellbeing Program, access to a private GP service, discounted healthcare and paid for counseling sessions

• Enhanced maternity, paternity and adoption leave and pay

• Retail discounts and technology benefits

• Paid time off for volunteering

GROW WITH US:

• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth

• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!

• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year

JOIN OUR WINNING TEAM!

• 10 Time winner of Best Place to Work in New Jersey by NJBiz!

• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine

• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.