Pricing Team Manager - VRM

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About The Role

Motability Operations are currently recruiting for an Insights Team Manager to join our team in Bristol on a full-time, permanent basis. Joining the Vehicle Remarketing Department (VRM) of the UK's largest vehicle leasing company, this role involves working closely with stakeholders and leaders across VRM, as well as the wider business, to drive forward long-term strategy and short-term pricing initiatives/trials, with the aim of utilising data to optimise the resale values for the 225k ex-lease vehicles sold back into the used car market every year.

• Management of the VRM Pricing team, ensuring day-to-day pricing deliverables for our online sales channels are met in the most efficient way
• Utilising data and the Pricing Application to shape the future development of pricing across multiple sales channels
• Leading and supporting data led Pricing related initiatives
• Supporting wider Motability Operations initiatives and processes that help meet Scheme customer needs and deliver an outstanding customer experience
• Maintaining an inclusive and positive culture, fostering consistent ways of working that encourage diverse thinking and inclusion of ideas from all roles

About You

• You have a commercial focus, and you relish the opportunity to take ownership and delivery of results
• You are data driven and passionate about leveraging data to make informed decisions and add value
• You lead by example and have developed a positive, highly engaged, professional team culture, within teams you have led
• You empower your teams to take ownership and responsibility
• You have experience in managing teams which need to meet tight deadlines in a fast-paced environment
• You are able to provide clear examples of where your data led insights have driven positive business impact
• You are an energetic and enthusiastic person who is passionate about leading a team and developing the individuals in it
• You have experience of collaborating with people of different skill sets to uncover opportunities that will add value or improve efficiencies
• You have a positive 'can do' attitude and are energised by a fast paced, commercial market
• You are highly organised, structured and methodical in your approach
• You possess strong presentation skills and are confident explaining complex subject matter to non-technical stakeholders
• You have experience of working closely with senior leaders
• You are an effective communicator who can provide feedback through regular team meetings, complete regular 1:1's and performance reviews, offering continuous support and development
• You are a proactive self-starter who enjoys having the autonomy to drive change

Minimum criteria:

• Experienced manager with strong leadership skills (communication, motivation, leading by example)
• Ability to provide business value and insight based on data and information
• Strong analysis skills
• Experience working closely with MI and Data Scientists
• Understanding of basic economic supply and demand principles
• Experience of delivering results in a pressurised environment
• Excellent stakeholder management skills and are comfortable in dealing with people of all levels of seniority

About The Company

We're the company behind the Motability Scheme. We exist to deliver smart, sustainable solutions that improve our customers' mobility in a fast-changing world. We're the UK's largest car leasing company and we help over 750,000 people get on the road.

We employ over 1800 people, across London, Bristol, Edinburgh, and Coalville. We know our people are key to our success, so we aim to create an environment that allows our employees to flourish. We look for highly motivated people with a combination of commercial sense and real enthusiasm to meet our customers' needs.

What we do

We lease a wide range of tailored mobility solutions to people who receive of one of the Government's qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry-free package.

At the end of the lease, our customers can exchange their vehicle for a brand-new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single-source vehicles back into the used car market.

The Scheme has been providing affordable, worry-free motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10.

How we work

We work in a hybrid way. That means remotely for up to two days each week and in our great office spaces the rest of the time. This gives us a good work/life balance and lets us collaborate and deliver for our customers. Visit our website to find out more.

We do our best to accommodate part-time and flexible working requests, where possible, to build on our culture of trust, empowerment, and flexibility.

Our beliefs and values

We believe in building a diverse workforce, where our people are empowered to attend work as their true selves. We encourage people from all backgrounds to apply.

We want to sustain a nurturing culture. And our people to be rewarded equally, regardless of race, national or ethnic origin, sexual orientation, age, disability, or gender.

Our values are at the heart of everything we do:

• We believe no one should be left behind
• We find solutions
• We believe we must take the lead
• We drive change
• We believe everything starts with the customer
• We care

What we can offer you

• Pay: competitive salary, with a yearly discretionary bonus, based on your performance
• Holiday: 28 days, and you can buy and sell days
• Pension: 15% non-contributory pension (9% during probation)
• Health and wellbeing: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme
• Development: A library of internal training on our myLearn platform
• Family friendly: We have competitive family leave policies
• Diversity and inclusion: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first-rate disability access
• Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly
• Schemes: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand-new electric or plug-in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers
• Other voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office

Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.