Practice Manager - Occupational Health & Wellbeing

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Job Description

At West Midlands Police (WMP), we are committed to creating an environment that invests in, values, and improves the health and wellbeing of our people. The role of the occupational health unit is pivotal in delivering this commitment to achieve and attain a workplace culture where the wellbeing of our people is reflected in all that we do. With that in mind, the in-house Occupational Health and Wellbeing department at West Midlands Police is going through a period of change. The department welcomed a new Head of Occupational Health and Wellbeing in December 2024 which has led to some changes, as a result we have some roles to offer which will enable us to improve the multi-disciplinary services we provide for a Force which is the second largest in the country with over 7,500 officers and 3,500 police staff.

Are you interested in a varied role, working to support West Midlands Police provide a safe, efficient, effective and quality service to the communities of the West Midlands? Does our service improvement journey excite you? Whilst keeping things simple, new ideas and ways of working are positively welcomed! Based at Tally Ho!, Edgbaston, Birmingham this role can offer some agile working where this would not negatively impact on the department's obligations to meet service delivery requirements; the role will also require some travel across the West Midlands Police estate for some clinics.

1 FTE Practice Manager - Occupational Health & Wellbeing Grade 8 - £50,088 to £54,879

We are seeking a Practice Manager - Occupational Health & Wellbeing to join our great in-house Occupational Health and Wellbeing team. As a full time and permanent role, it is a great opportunity for someone looking to join the team and manage the service we provide to both the officers and staff of West Midlands Police. You will hold a formal qualification in a relevant subject, and will be enthusiastic, organised, a good communicator, with a positive and flexible approach to work.

The successful candidate will work within the Department's Senior Leadership Team (SLT), leading the administration team and supporting the multi-disciplinary clinical team including Force Medical Advisors, Occupational Health Nurse Advisors, Trauma Therapists, Occupational Health Practice Nurses, and Occupational Health Technicians.

A robust induction plan will provide the successful candidate with all the necessary support and advice in the early stages of employment with West Midlands Police to ensure that they are best placed to undertake this critical role.

Skills, Knowledge and Experience

Essential

• Degree or equivalent professional qualifications in relevant subject
• Experience of working within and managing an Occupational Health and Wellbeing department or relevant clinical function.
• Experience of managing a team/people
• Able to develop and proactively manage relationships with police managers, key stakeholders and partners/customers.
• Capable of monitoring the available Occupational Health and Wellbeing performance data, to identify trends and proactively react to the changing needs of the force.
• Understand the performance related improvements that can be achieved by process changes, and what changes are required.
• Understanding of inter-dependencies with other departments and how to promote professional relationships with the force's key stakeholders.
• Passionate about all aspects of Occupational Health and Wellbeing
• Ability to work under pressure with competing demands
• Excellent communication (written and oral) and interpersonal skills
• Influential (both up and down)
• Critical thinker and organised
• Flexibility towards work
• Inspirational, innovative, creative, collaborative, and focussed
• Excellent presentation skills
• Able to develop and proactively promote positive working relationships with stakeholders and customers.

Desirable:

• Experience of working in a clinical role within an Occupational Health and Wellbeing department or relevant clinical function where diary management required efficient time management skills.
• Strong background organising and delivering health and wellbeing focused activities

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique position entrusted to them and the standards of professional behaviour we are required to uphold.

Vetting: Successful applicants will be required to pass Management Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical: Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.

Hours: The post holder will be required to work core service hours (Monday - Friday) with some flexibility on the hours of work to accommodate the service demands, this flexibility is with due regard to prevailing workloads and priorities. Working other hours, such as Evenings, Weekends and/or Bank Holidays may be required based on service need.

Location: Primarily based at Tally Ho!, Edgbaston in Birmingham, but travel within the force area may be required/necessary.

Contact: For further information regarding this role, please contact David O'Donnell - Head of Occupational Health at david.odonnell@westmidlands.police.uk

By choosing to join West Midlands Police you will receive an enhanced benefits package including:

• Fair remuneration with progression opportunities, and access to a very competitive pension scheme
• Enhanced annual leave in additional to public holiday entitlements
• Discounts across travel, parking, daily costs of living and leisure activities
• Comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a 'Disability Confident Interview Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"