Practice Manager
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Are you an experienced and passionate Veterinary Practice Manager looking for an exciting new challenge? Join our dedicated team at Cedarmount Veterinary Clinic, a well-established veterinary practice providing high-quality care to pets and their owners. We are seeking a motivated and skilled Practice Manager to oversee the day-to-day operations, ensure the smooth running of our clinic, and support our staff in delivering exceptional service.
Key Responsibilities
As a Practice Manager, you will be responsible for overseeing the daily operations of our veterinary practice, ensuring efficient workflow and providing exceptional client care. Your key responsibilities will include managing the practice's financial performance, such as budgeting, invoicing, and ensuring profitability. You will implement and maintain health and safety protocols to ensure compliance with relevant regulations, and handle HR tasks including recruitment, training, and staff development. A key part of your role will be fostering a positive, collaborative work environment to promote high team morale, as well as managing inventory, ordering, and maintaining supplies and equipment. You will monitor client satisfaction and promptly address any concerns, while working closely with the senior management team to develop and implement strategies for practice growth.
What We're Looking For
We're looking for a candidate with previous experience in a veterinary practice management role, or equivalent leadership experience in a healthcare setting. The ideal candidate will possess strong leadership, organisational, and interpersonal skills, along with financial acumen, including experience in budgeting and managing a P&L. A proactive approach to problem-solving and improving practice efficiency is essential, as well as excellent communication skills to effectively engage with both the team and clients.
About Cedarmount
We are a well-established and busy small animal practice, primarily focused on first-opinion care with a small referral service. Our facilities include separate waiting areas for dogs and cats, four consultation rooms, two theatres, a prep room, an imaging room, and dedicated recovery and cat wards. At Cedarmount, we are committed to giving back to the community and proudly support the Guide Dogs charity on a regular basis.
Our Local Area
Bangor, a charming seaside town on the picturesque shores of Belfast Lough, is located just 13 miles from Belfast in County Down. Known for its coastal beauty, rich history, and vibrant culture, Bangor is a popular destination for both locals and tourists. Whether you enjoy outdoor activities, exploring historical sites, or simply relaxing by the sea, Bangor offers something for everyone.
How we support your work life balance
This full-time role offers 35-40 hours per week across 5 days, with no weekends or out of hours. We are also open to discussing a 4-day working week.
Because our people matter
We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from -
Work-life balance
*6.6 weeks annual leave
*Additional holiday entitlement for your birthday
Wellbeing
*Private Medical Insurance
*Employee Assistance Programme: 24/7 confidential helpline
*Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
*Initiatives focused on colleague wellbeing
Development
*Learning and development opportunities via the IVC Evidensia Academy
*Access to Vetlexicon - our online encyclopaedia provider
*Quality Improvement Programme
Colleague Benefits
*Company pension scheme
*Supporting a greener commute to work with a Cycle to Work scheme and Green Cars Scheme, subject to eligibility criteria
*Voluntary benefits: we give you the flexibility to choose from a range of voluntary benefits to suit you
*Access to discounts/cashback with hundreds of participating retailers
*Discounted treatment for your own pets at an IVC Evidensia practice
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
£0 - £0 a year
up to £35,000 per annum