Post Office Manager Mains (L1) - Jordanstown PO

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Post Office Manager (Mains)
£12.78 per hour & Benefits.
28 hours per week, working within the hours of Monday Friday 9.00am-5.30pm and Saturday 9.00am- 1.00pm.

SPAR Jordanstown, 197 Jordanstown Road, Monkstown, Newtownabbey, BT37 OLU.

Who are we?

At Henderson Group, we are proud to be Northern Ireland's leading food service provider. Our group encompasses Henderson Wholesale, Henderson Foodservice, Henderson Retail and Henderson Group Property. We employ over 5,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2022.

We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.
A look into the role

Reporting to the Store Management Team, you will be responsible for the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.

As Post Office Manager you will be required to;

• Maximise sales and profit, and minimize loss, by carrying out allocated tasks in order to contribute to the continuous improvement of the Post Office and its staff.
• Serve customers according to the company procedures on customer satisfaction, leading in the successful daily operation of the Post Office branch.
• Handle & Balance cash accurately.
• Complete administration duties as required.
• Ensure an outstanding level of customer care at all times.
• Travel to other Post Office branches may be required as part of the job role.
• Complete other duties as required for the role.

Skills for Success

• The ideal candidate will be customer focused with the ability to lead a team as well as possess excellent written and verbal communication skills.
• Cash handling experience.
• Previous experience in sales/active selling as well as working towards sales targets.
• Back office administrative experience.

Desirable Criteria • A good standard of education.
• Working knowledge of Microsoft Office package.

Applicants should note that based on the response, the company may increase the shortlisting criteria.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include attractive pay, employee assistance programme, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

28 hours per week, working within the hours of Monday Friday 9.00am-5.30pm and Saturday 9.00am - 1.00pm.

Completed applications must be submitted online by midnight on Thursday 24th October 2024.

*Communication on the progress of your application will be made via email and the career site, therefore please check regularly.

We are an equal opportunities employer.