Post Office Manager

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About the role:

Working in a post office is not just about selling stamps, our branches provide a wide range of valued services to their local communities. From posting options for everything they need to send, to helping them get ready for their holidays with currency exchange and travel insurance and so much more, we're here for our customers to help them get things done!

As one of our Post Office Managers you'll combine a community spirit and a passion for customer service, working alongside your team to serve your community, keep customers happy and ensure your branch is hits its targets. Taking pride in your team, you'll be building an inclusive culture that encourages engagement and personal development, for colleagues to reach their full potential. In this role you'll take full ownership of your Post Office, you'll experience the thrill of hitting targets, solving problems, and reaching your potential. Some of your duties will include (but are not limited to):

• Being responsible for the performance and day-to-day running of your Post Office
• Ensuring and providing excellent customer service, setting the standard for your team and inspiring them to achieve it
• Deliver the valued services that our customers expect, such as handling letters and parcels, bill payments, passport applications and car tax

Leading by example, you'll be coaching your team to be passionate and knowledgeable about Post Office products and services, building our brand and providing customers with fantastic and efficient service to ensure they come back for more.

We require all colleagues working with in our Post Office trading area to complete a P250 check before starting with the Society.