POS & Store Experience Manager (12 Month FTC)

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Job Description

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

The role is to support the store launch team open new stores, deliver world class Marketing standards for opening, work closely with the category Marketing team to ensure our best products/quality statements and customer messages are being communicated, engage new store teams on what great in store marketing looks like. We work closely with store design and store planning to deliver the most exciting new concepts in our renewal stores.

What's in it for you

Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• 20% Colleague discount on most things from furniture, fashion and food.
• A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S.
• Attractive annual bonus, based on company performance and personal goals.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
• Charity Volunteer Day - A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance
• Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the UnMind App as well as many other schemes

Key Accountabilities

• Working collaboratively and flexibly with property, retail, finance to ensure that both in store and launch marketing for our new and renewal stores land with impact and are right first time.
• Work with retail to identify the best approach for local marketing when opportunities arise.
• Collaboration with the store design and planning teams across property to ensure marketing are supporting new concepts and design.
• Drive the team to deliver against their objectives, manage a succession plan for the team and hold regular development conversations to ensure great team management.
• Briefing and handling the production and delivery of renewal POS.
• Supporting in compiling the store renewal guidelines and relevant Marketing documents and getting store feedback on how to improve these.
• Project management experience with previous experience handling a critical path is ideal.

Key Skills

• Bags of energy is critical - enthusiastic and excited to join and support a fast-paced team!
• Organisational skills are crucial in this role as well as high attention to detail.
• Confidence in stakeholder management and communication.
• Strong leadership and previous experience with managing a team.
• Brilliant communication skills to develop strong contacts internally and externally as working across multiple teams

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.