Portfolio Support Manager

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Job Description

The Portfolio Support Manager forms part of our Supplier Management & Communications sub-team within our Procurement team. The role will include setting up webinars, writing articles for our intranet site and creating content for different channels such as our 'Heathrow doing business' website, SharePoint, our CompeteFor microsite, our supplier guide and social media.

The role involves a range of internal communications within Heathrow and external communications with our supply chain, both relating to procurement.

One of our strategic objectives in procurement is called 'Lift Off', whereby we aim to attract and work with small to medium enterprises (SMEs). The Portfolio Support Manager will produce communications and relevant material for the day, for example, the event booklet.

Responsibilities

• Leading on SharePoint design, build and development related to Procurement
• Leading on all procurement related communications internally within Heathrow or externally to our supply chain
• Leading on producing, updating and improving the Procurement communications strategy
• Creating content for various channels, including webinars, intranet site articles and social media
• Supporting our Lift Off events through developing brochures, booklets and communications and creating digital content during and after the event. E.g. video, photos.
• Working collaboratively to produce our Supplier Newsletter
• Working with our internal communications teams at Heathrow.

Qualifications

• Understanding of project scheduling and planning
• Previous experience working with Poppulo and Adobe products, including Indesign, Photoshop, and Lightroom
• Experience of working with a variety of stakeholders
• Excellent communications skills both written and interpersonal gained through working in a role working with both internal and external stakeholders

Ideally, you'll also have:

• Experience creating and maintaining SharePoint sites
• Experience using Canva software

#LI-Hybrid

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.

About the Team

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.

Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.