Planning Support Manager

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Are you a proactive, organised and people-focused leader who enjoys a fast-paced, performance-driven service environment?

We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects across the Planning Service, supporting the delivery of high-quality developments, driving service improvements and helping shape an effective, customer-focused planning support function.

What will you be doing?

• Leading and managing the Planning Support team to ensure high-quality, timely and effective service delivery relating to the validation of applications.
• Overseeing performance management and staff development.
• Providing guidance, support and problem-solving for staff and colleagues across the Planning Service.
• Contributing to service improvement projects, resource planning and the delivery of key performance indicators.

About you

As an ideal candidate, you will have:

• Knowledge and experience of the town and country planning system, particularly from a validation perspective.
• A degree or HND in management or a related discipline (a management qualification is desirable).
• Experience managing teams, allocating work and overseeing resources and budgets.
• Strong understanding of performance management and the use of computer information systems.
• Excellent communication skills, with the ability to engage confidently with customers, colleagues and elected members.

What can we offer you?

• A stimulating and supportive work environment
• Flexible working arrangements, including flexi-time
• 26-29 days annual leave, rising to 34 days with 5 years' local government service
• Employee well-being programme

How to apply

For an informal discussion about the role and to find out more about East Herts Council's ambition, please contact Martin Plummer - Service Manager Development Management and Enforcement (Martin.plummer@eastherts.gov.uk)

Closing date: 28 February 2026

We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.

Salary range

• £41,506 - £44,804 per year