Pharmacy Branch Manager

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Detailed job description and main responsibilities

Duties to include but not limited to:

• Acting as a role model for the team.
• Promoting and upholding a positive culture.
• Rota Management including responding to absences.
• Investigating incidents and complaints.
• Line management of staff in accordance with company policies and procedure.
• Managing attendance, conduct and performance.
• Coordinating day to day activities for the team.
• Conducting 121s and Appraisals.
• Ensuring that training compliance is up to date.
• Acting as a key holder for the branches.
• Ensuring that drug recalls are actioned within the recommended timeframe.
• Training and assessing competencies of new and existing team members.
• Ensuring compliance with ethical, professional, legal and GPhC Pharmacy Standards.
• Ensuring company KPIs are met and where applicable, improve team performance to achieve. This includes near misses, interventions, and turn-around times.
• Acting as a point of contact and responding to queries raised from both internal and external colleagues.
• Ensuring accurate completion of weekly CD balance checks.

For more information please see the job description.

Person specification

Qualifications & Education

Essential criteria

• MPharm or equivalent and registration with the GPhC as a Pharmacist OR recognised Pharmacy Technician Qualification and registration with the GPhC as a Pharmacy Technician OR Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff or equivalent GPhC recognised qualification

Desirable criteria

• Post-Graduate Leadership and Management Development qualification

Knowledge & Experience

Essential criteria

• Knowledge of all core pharmacy tasks including dispensing, accuracy checking, ordering and receipt of medicines
• Specialist Technical knowledge of Good Dispensing Practice
• Knowledge of medicines regulation, legislation and clinical governance
• Ability to develop and deliver training to others
• Evidence of service development
• Experience in audit and service evaluation

Desirable criteria

• Knowledge and practical experience in a pharmacy management/leadership role.
• Knowledge of HR policies and legislation
• Project Management experience

Thanks for taking the time to view this advert; we're looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received so it would be best to apply as soon as you can. We'll contact you by e-mail to update you on the progress of your application so please check the e-mail account that you applied from (including spam/junk) regularly.

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available