Petrol Filling Station Manager

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About The Role

The Petrol Filling Station at the Rheged Centre in Penrith is one of the busiest in the Westmorland Family and as well as offering fuel to our customers we also offer exceptional, locally produced food from our Deli. We sell our famous Sausage Rolls and Pies and delicious, freshly prepared, breakfast baps, wraps and baguettes. We also have a fantastic retail offer, stocking items from our farmshops at Tebay, including top quality butchery items and jams and chutneys as well as the usual everyday essentials, drinks and sweet treats!.

As the Petrol Filling Station Manager you will be accountable for leading a customer focused and commercially led department by growing and developing a caring and knowledgeable team of colleagues. By being passionate about 'how we do business' you will champion our producers and you will ensure, through your knowledgeable colleagues, that our customers receive the unique and delightful experience that we are known for.

Be part of our success, apply today and enjoy the following benefits:

• Up to 25% off in our cafes
• Up to 75% off the products that are made by us
• 25% off the products in our shops
• Free entry to our cinema and discounted tickets for family and friends
• Free entry to our gallery
• A free meal whilst on shift
• Free parking
• Contributory pension scheme
• 28 days holiday (pro rata for part time) with the option to purchase an additional week.
• Paid day off for your birthday

As Petrol Filling Station Manager your overall responsibilities will include;

• Setting the goals for the department aligned with what's important to us as a business
• Lead a team of Service Leaders to ensure they deliver great customer service and brand excellence on every shift through a team of colleagues.
• Day to day management of the department including stock control and cash handling
• Responsible for the financial performance of the department including achievement of sales, margin and waste targets along with budget analysis and setting, cost management and profit control.
• Look at the business through the eyes of our customers to continuously improve the offering and spot and act on opportunities that will bring commercial benefit
• Day to day management of the Service Leaders and Colleagues including rota and shift management and all aspects of people management.
• Coach and guide colleagues to delight our customers
• Ensure the team maintain a clean, tidy and safe environment which is compliant with relevant legislation and internal policies and procedures
• Work with the People Team to recruit the right people into our business, lead, train and coach all colleagues to achieve their best possible performance in their role.
• Work closely with the Commercial team to deliver the products and product standards in line with our brand.
• Ensure all the food safety procedures and paperwork are adhered to for the produce we make and sell from the Deli including, freshly prepared wraps and baguettes as well as our 'famous' sausage rolls and pies.

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About You

You should have experience working in a high volume, fast paced environment with great leadership and communication skills, a can-do attitude and respect for others.

Good commercial acumen is required including experience of financial controls within an operation including sales, stock management and wastage controls

You will be recruiting, managing and developing a team as well as dealing all aspects of people management as we create teams that can deliver an excellent experience for our customers so some experience in this is important.

About Us

At Rheged you will also enjoy the following benefits;

• Up to 25% off in our cafes
• Up to 75% off the products from the Kitchens of our family of businesses (Tebay, Gloucester and Cairn Lodge Services)
• 25% off the products in our shops
• Free entry to our cinema and discounted tickets for family and friends
• Free entry to our gallery
• A free meal whilst on shift
• Free parking
• Contributory pension scheme
• 28 days holiday (pro rata for part time) with the option to purchase an additional week.
• Paid day off for your birthday