Performance Manager (Children's Social Care)

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Job Description

Organisation: Leicestershire County Council

Work location: County Hall, Glenfield, Leicestershire, LE3 8RA

Worker category: Hybrid worker

Salary: £42,498 - £46,344 per annum (pro-rata for part-time)

Working hours: 37 hours per week

Contract type: Fixed term for 12 months

Closing date: Sunday 1st June 2025

This is a rare and exciting opportunity to work in the Business Intelligence Service of Leicestershire County Council. We are looking to recruit a skilled Performance Manager to join our successful children's social care business intelligence team supporting statutory returns/performance requirements on a fixed term contract.

About the role

Working as part of a large and innovative Business Intelligence Service, liaising closely with colleagues across the council, you will help provide performance and business intelligence support for strategic planning, service delivery and statutory data requirements relating to Children's Social Care.

We are looking for an enthusiastic individual, ideally educated to degree level (or equivalent experience), who is able to work under pressure and who has experience of working with and managing staff in a business intelligence or a performance management environment, with a keen interest in supporting services to use data as evidence for decision making.

Experienced in working with large and complex datasets and presenting analysis using a variety of IT packages, you will have excellent IT skills and proven ability to learn new packages as well as knowledge of relevant specialist software - particular knowledge of Tableau (or similar visualisation packages) and case management systems such as Mosaic would be an advantage, although training will be provided to the successful candidate.

Your work will involve supporting the provision of high-quality children's social care data and business intelligence analysis, improving data quality, completing statutory returns and providing expert knowledge and guidance on these aspects of performance management, providing support for Ofsted inspections and supporting senior managers and commissioners to improve services for children and families.

About you

To apply for this post, you must:

• Have significant experience of working with children's social care data, in particular the technical knowledge of statutory return frameworks and experience of line management/matrix management of performance analysts delivering children's social care statutory returns
• A Degree (or equivalent) level in a relevant subject OR equivalent level of relevant experience
• Excellent IT skills (including in Microsoft packages) as well as good literacy and numeracy skills and demonstrable effective problem-solving skills
• Experience of managing and analysing data from database to dashboard (e.g. producing charts tables, maps, dashboards and use of statistical/analytical techniques including extracting data from systems, understanding database relationships and basic knowledge of data joins) as well as experience of managng projects to successful delivery
• Experience of presenting data and information using a variety of IT packages and knowledge of specialist software that underpins the team's work areas - particular knowledge of Tableau (or similar visualisation packages) would be an advantage as would be the ability to learn new packages
• Care and concern for the accuracy of information and evidence of attention to detail in working methods
• Good presentation, written and verbal communication skills, good interpersonal skills and good organisational skills with the ability to work as part of a team as well as on your own initiative (including working from home)

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Paula Forster, Team Leader, Children and Families Business Intelligence

Telephone: 0116 305 7382

Email: paula.forster@leics.gov.uk

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above including your specific experience of working with children's social care statutory returns data. For more information, see the How to Apply section on our career site.

About Us

About Leicestershire County Council

Leicestershire County Council is a Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.

Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.

For further information on what it's like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us