Performance Director

BRAND: Zenith
Job Function: Media Performance
Location: London, United Kingdom
Experience Level: Specialist
Workplace Type: Hybrid

Company description

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.

Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a

Return on Imagination and more integrated experiences that inspire Growth. Top-line growth

for our clients' businesses, growth for our people and growth for our culture.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.

This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

It means we adopt new data analytics and value optimisation techniques while building

relationships with some of the world's most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Overview

We are hiring a Digital Performance Director to play a pivotal role at the heart of Zenith International's global Digital Hub. This is a senior, high-impact opportunity to shape how digital performance is planned, activated and optimised across multiple markets for some of the world's most prestigious brands, including a leading luxury skincare client. You'll sit at the intersection of clients, account leadership and digital activation teams-bringing clarity, momentum and insight to everything we do. If you're motivated by craft, collaboration and measurable impact, this role offers genuine scope to influence how global digital excellence is delivered.

What you'll be doing

• Lead and support global digital activation teams (onshore and offshore), empowering Digital Managers to deliver consistent operational and executional excellence.
• Shape, own and evolve the Digital Hub vision alongside the Business Lead, clearly setting priorities and expectations across the team.
• Guide teams to deliver best-in-class optimisation, performance insight and campaign commentary that drives measurable results.
• Build a connected, inclusive and positive digital team culture, ensuring all team members feel aligned and valued regardless of location.
• Define and oversee digital activation best-practice guidelines, translating Hub learnings into smarter future planning.
• Champion a culture of testing, learning and insight, including the development of a central repository to inform ongoing and future campaigns.
• Own senior client conversations on digital innovation, performance outcomes and strategic projects, while overseeing robust financial and partner management processes.

Skills we're looking for

• Strong experience leading digital channel strategy, planning and activation across social, search and programmatic in multi-market environments.
• Proven ability to lead and develop digital activation teams with clarity, empathy and accountability.
• Confidence building trusted relationships with senior clients and internal stakeholders.
• Experience working across multiple markets, balancing differing priorities and delivering through diverse teams.
• A solid understanding of digital reporting, ad technology and governance frameworks.
• Strategic, integrated media thinking with hands-on knowledge of digital activation and optimisation.
• Clear, thoughtful communication skills, with the ability to manage upwards and collaborate effectively across senior leadership

Responsibilities

What you'll be doing

• Lead and support global digital activation teams (onshore and offshore), empowering Digital Managers to deliver consistent operational and executional excellence
• Shape, own and evolve the Digital Hub vision alongside the Business Lead, clearly setting priorities and expectations across the team
• Guide teams to deliver best-in-class optimisation, performance insight and campaign commentary that drives measurable results
• Build a connected, inclusive and positive digital team culture, ensuring all team members feel aligned and valued regardless of location
• Define and oversee digital activation best-practice guidelines, translating Hub learnings into smarter future planning
• Champion a culture of testing, learning and insight, including the development of a central repository to inform ongoing and future campaigns.
• Own senior client conversations on digital innovation, performance outcomes and strategic projects, while overseeing robust financial and partner management processes

Qualifications

Skills we're looking for

• Strong experience leading digital channel strategy, planning and activation across social, search and programmatic in multi-market environments
• Proven ability to lead and develop digital activation teams with clarity, empathy and accountability
• Confidence building trusted relationships with senior clients and internal stakeholders
• Experience working across multiple markets, balancing differing priorities and delivering through diverse teams
• A solid understanding of digital reporting, ad technology and governance frameworks
• Strategic, integrated media thinking with hands-on knowledge of digital activation and optimisation
• Clear, thoughtful communication skills, with the ability to manage upwards and collaborate effectively across senior leadership

#LI-MP1

Additional information

Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Zenith International , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.