Performance and Business Information Manager

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Job Description

Are you passionate about social care and passionate about performance? Do you have a knack for turning data into information that drives improvement? If so, we have the perfect opportunity for you!

We are seeking a dynamic and experienced individual to join our team as Performance and Business Information Manager. You will lead on the production of the essential information required by ASCH, including internal management data, statutory returns, CQC indicators, Council Plan measures and regional and national benchmarking. The successful candidate will have a vision for how we can use qualitative and quantitative data to understand our performance and drive continuous, sector led improvement.

You will manage a small, dedicated team and lead the performance management culture within the department, promoting a quality approach in continuous service improvements and responding to the needs of services through the provision of high-quality performance and business information, whilst working in a department that makes a real difference to people's lives and where your contributions are valued and recognised.

We are looking for candidates who:

• Have an ability to analyse, interpret and clearly present complex performance information
• Are able to think strategically and drive performance improvement across the department
• Are able to plan and organise a varied workload and work to short deadlines
• Have an excellent knowledge of statutory reporting requirements for Adult Social Care
• Have data manipulation skills in Excel and Tableau

To apply for this role, please follow the 'Apply Now' button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

Please download the Job Description and Person Specification for more information.

For guidance on how to write an application see our how to apply page.

Interviews will take place in-person at County Hall on Monday 03 November 2025. If you are unavailable on this date let us know and we may be able to schedule an alternative date to interview you.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

Are you ready to take on an exciting challenge and make a significant contribution to the delivery of Adult social Care? Then we would love to hear from you. Apply now and be part of a team that is dedicated to excellence and innovation.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

I've worked with the council for over 10 years, and I stay here because I find it really rewarding. I know that I'm making a difference. Joe, Information Analyst

For an informal discussion about this opportunity contact Jacqueline London-Willis on 01323 463757 or email Jacqueline.london-willis@eastsussex.gov.uk to request an MS teams call or phone call.

For a team that supports you, choose East Sussex.